With Coronavirus disrupting our normal routines, including seeing friends and family, we understand how important it is to maintain your social connections during this stressful time. We want to reassure you that we're doing everything we can to support your increased broadband usage so you can continue to keep in touch digitally with loved ones. We've also got some ideas below for staying connected in this unprecedented time of social distancing.
Here's how to use FaceTime to make video calls from your iPhone, iPad or iPod touch:
Some older apple devices may not support this new feature. For more information and supported devices check out group FaceTime.
There are plenty of other ways to socialise and stay in touch with friends and loved ones.
Calling your Skype contacts using Skype is always free. Once you've downloaded and installed Skype, follow the below steps to make a call:
Tip: You can also quickly turn any chat into a call - just select the audio call button from your chat.
If you've not already, you'll need to download and install WhatsApp on your device or PC. To make a video call:
You may be feeling worried, stressed and lonely as we all work together to stop the spread of Coronavirus by staying at home, away from others. If you're in need of some extra support during this difficult time, the below resources may be helpful to you:
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options
View & pay your bills & keep tabs on your usage.
New: See how your connection Is performing.
Our chat experts are available 7 days a week, 365 days a year.