New Wi-Fi Hub login password?

[godfrem]

Have just got the new Wi-Fi Hub but can't for the life of me find where to change the initial log in admin password. Can anyone help please?

[QEL0465 · Accepted solution]

Sure, no problem.

Log into your WiFi hub as usual, and select Access Control.  In there you will be able to select "user" - see screenshot added.

[godfrem]

Perfect, thank you very much. All sorted now. Must say that so far am impressed with the new Wi-Fi  Hub, has improved the connections and speed no end.

[QEL0465]

Good man!

I have had the hub for a few days myself, and have to agree with your comments.  I have a three-storey house and it reaches all floors from the ground floor up, no deadspots and decent throughput in the bedrooms at the top.  

[rodrigo5]

Log into WiFi hub Select Access Control Modify and select 'user'.

For more router help: 192.168.1.1

[Tom Purvis]

I moved house three weeks ago and cannot set up my new hub!

i have phoned four times. Each Tim over an hour.

i am a very disabled pensioner and cannot move about the back of my TV and talk talk box!

i have had no television for three weeks but you are still charging me full money.

can you please send an engineer to set it up!

tom

[Lastmanbob]

you can get to the router by typing 192.168.1.1 into ayn broswer then entering the info on the card or back of router, but i have been trying that & despite me never having changed anything it wont accept the user name or password.

[OCE_Debbie]

Hi Lastmanbob 

Please can you create a new thread, we can then look into this further.

Thanks

Debbie

[Ivanka Nikolova]

---

@godfrem wrote:

Have just got the new Wi-Fi Hub but can't for the life of me find where to change the initial log in admin password. Can anyone help please?

---

[Kerri881]

Just received my new WiFi hub, set it up and turnt it on. I left it all night and is still just flashing amber.

[OCE_Michelle]

Hi Kerri881,

I'm sorry to hear this. I've just posted on your thread now.

Thanks

[Gerrygee]

You're very lucky to get one. I upgraded to faster fibre and got a so called super router which is not super. I asked for wifi hub as I had been a loyal long time customer. They said I would have to pay £30 when all new customers get one free. So much for loyalty.
Gerry Graham