on 20-02-2021 11:48 PM
Hi my router seems to have a faulty power button on the back, when you press it, it doesn't click, and you have to hold it for it to stay on, the chat is always busy! I think I just need a new router sending out but can't get on the chat.
on 08-03-2021 12:46 PM
on 03-03-2021 07:07 AM
on 01-03-2021 01:54 PM
on 24-02-2021 12:53 PM
Apologies for the delay.
Have you made contact with our Live Chat Team since your last post?
I can send a replacement router if you are still experiencing this issue.
on 21-02-2021 11:27 AM
Some, hopefully relevant, contact details....
If you’re an existing TalkTalk customer, and you’d like to speak to someone about your account and billing, moving house, to get some technical support, or make a complaint,
call TalkTalk on 0345 172 0088 – it’s free if you call from a TalkTalk landline,
or alternatively 0345 172 0046 – it’s free if you call from a TalkTalk landline.
The usual trick is to press it in and hold it in, then a thinned down matchstick slid in alongside the button may just keep it there..
I ain't posh enough to use a cocktail stick.