Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Email issue 15/05

We’re aware that some of our customers are having problems with their Tiscali email service. The issue only seems to be impacting email clients such as Outlook. The webmail service is working as normal.We’re sorry for any inconvenience this is causin...

Keep alert!

Scammers are exploiting the recent upgrade / migration of emails and sending out plausible looking information to customers. Don't click on any links asking you to refresh your service! Details of the correct webmail link are found in Talktalk's own ...

emails not sent or received

I can receive and send emails through my Talktalk account OK EXCEPT, suddenly, emails to and from my wife are not being sent or received. Has something changed?

pdg51 by Newbie
  • 0 replies
  • 0 like

Missing emails

Like a lot of other posters on this forum I am not receiving my Sainsburys emails. There may be others I'm not receiving either. I did report this via live chat a few weeks ago as I was also missing several other emails from other senders, I received...

sarahr3 by Chatterbox
  • 1 replies
  • 0 like

Unable to login to Talktalk webmail

Little icon, just spinning around and no way to log in to my email messagesAnyone else or am I an isolated case ? Thanks

nicky62 by Super Duper Contributor
  • 2 replies
  • 0 like

Emails not working

I am being told that emails sent to me are being bounced back, with no reason given. I have looked at the email accounts and there is a warning triangle that says there is in an error and to click for detail. When i click it just takes me to the sett...

Setting up an email account

Can you help please as i cannot find a customer service number to speak to with someone ! I recently joined Talk Talk from Shell / Octupus. This was over a month ago but every time I go to the page to set up an email account I get the following messa...

Screenshot from 2024-06-26 12-02-02.png

Talktalk email address

Can you keep your talktalk (.net) email address if you move to another ISP.If so, is there an annual fee?Many thanks

Savedlms email folder

Good morning, Could anyone please help me as my savedlms email folder has dissappeared from my phone but it's still showing on my desktop.I am confused as it's always been there. Thank you in advance. Kind regards Marc

Daimo722 by Popular Poster
  • 3 replies
  • 0 like

Giftcloud voucher

A few weeks ago talktalk said my gift card was on its way. If not received in 10 days to connect giftcloud. I have done do many times and always get the same reply. I am now considering that this is a scam. What do I do now

E-mail folders

How do I access existing e-mail folders which no longer show on my list of folders created. This seems odd as previously all folders created used to show below the standard ones like in box, drafts, send etc. Now when I have moved e-mails to be saved...


Recently, when reviewing emails there is no tab at the top, or any options to delete, move or copy emails etc that have been selected. To delete etc each email it needs to be opened. This is not reasonable when dealing several emails in a short space...

Not receiving emails

Hi, Could anyone please help me as from this morning I am not receiving any emails and I have contacted Talktalk with this issue and they told me that they have reset my email account but I still not received any emails. Any help would be really appr...

Daimo722 by Popular Poster
  • 1 replies
  • 0 like

Not receiving all emails

Hi, I'm really stuck. For some reason I haven't received a few emails over the last couple of weeks. Nothing appears to go into my spam folder at all, so they aren't they, but they are mostly from people who have sent previous emails that have come t...

Some emails not being received

For the last couple of months I've not received some some emails sent to my account, with the sender being advised that the message could not be delivered. Other emails are getting through fine. My mailbox is not full (I've used only 10...

Ousebank by First Timer
  • 1 replies
  • 0 like

Pobroadband inoperative

My postoffice email address is unreachable since 31 May. it requests a password which I don't have.

Adrian40 by First Timer
  • 2 replies
  • 0 like

No Email from one address

Both myself and my daughter work for the same company and up until recently received emails from our manager. The last month any email she now sends us does not reach us. She has over 200 members of staff and has not encountered this problem with any...

Setting up Em Client and can't send mail

I'm trying to set up my partner's talk talk email address on Em Client and am having no end of problems. I use both a talk talk email address and Em Client myself without issue and have used all the same credentials. I've managed to get incoming mail...

Forwarding emails to another email account

I have an email address. I can forward emails from that to any email address apart from email addresses. Why won’t other email addresses accept my forwarded emails, and why can’t my friend forward me an email...

Badger11 by First Timer
  • 6 replies
  • 0 like

Mail Boxes/My Folders

My Folders have disappeared I cannot find them, How do I get them back? Give me a clue. The the left side of my inbox has changed. Help, Help....Brian