Broadband help

For queries about your TalkTalk broadband service.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Disabling Error Replacemnet Service?

Crazycat1
First Timer
Message 6 of 6

Been advised by my employers IT departmnet that the TalkTalk Error Replacemnet Servie is causing issues with access via my work VPN. 

Would like therefore to disable the Error Replacement Service.

Have (three times now) followed the relevant link and then restarted my Router. Not worked.

Advice from IT colleagues - contact Talk Talk and ask them to disable it (lesson learned with other Talk Talk users).

Problem - how do I contact Talk Talk to request this when all communication channels are disabled (or so well hidden I can't find them)?

.
5 REPLIES 5

StephenF
Community Manager
Message 1 of 6

Hey @Crazycat1,

 

Sorry for the delayed reply, I can confirm that you have opted out of the service, if you could power down your router for 15 minutes please, this will force a new session on the network which will resolve the issue by picking up that you have opted out for this service. 


Thanks 

Stephen, Community Manager
0 Likes

Message 2 of 6

Login to router admin and change DNS settings

I'm using Cloudflare (1.1.1.1) and works great

0 Likes

Message 3 of 6

Login to My Account. Then goto https://www.talktalk.co.uk/optout/ 

0 Likes

Message 4 of 6

Hi - Can anybody help or advise pn how to contact TalkTalk? Really struggling here.

.
0 Likes

Crazycat1
First Timer
Message 5 of 6

Anyone able to advise on this?

.
0 Likes