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Update Router Software

Message 6 of 6

I have recently been sent an HG635 Huawei Super Router.

When i log into my account, it says the software needs updating. The software version is v1.13t.

Am i supposed to do something about that?

Thanks.

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5 REPLIES 5

Message 1 of 6

Hi HanaperOfTheChancery

 

No problem 🙂

 

Thanks

 

Debbie

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Message 2 of 6

Thanks very much Debbie.

Message 3 of 6

Hi HanaperOfTheChancery

 

Sorry for the delay.

 

I have now updated your router firmware to the latest version.

 

Thanks

 

Debbie

Message 4 of 6

Thanks for the explanation. I installed the router about 3 weeks ago, so maybe it should have done it by this point...

martswain
Philosopher
Message 5 of 6

It should do it automatically and often happens in the night, so leave it on and give it a couple of days.

 

You cannot do anything yourself.

 

Online accounts often have a few days of lag and normally show the situation at the last "midnight"

 

If it hasn't updated by the middle of the week post again and a staff member can push the update over the network.