on 20-03-2020 09:13 AM
Our download speed has dropped to about half of what it used to be. Possibly this was due to a faulty cordless phone causing noise on the line? Anyway, the phone has now been replaced so hopefully the line is better.
Do you think you could try optimising the connection to see if the speed improves?
on 20-03-2020 09:32 AM
I'm sorry to hear this.
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated.