on 28-05-2021 11:49 PM
Hi for the last few days our internet randomly restarts. Looking at the logs on the router I see the following error. Yes, it says 1981 for the date, but it had log lines around it at the time of the most recent outage.
1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER
The router is the following:
Manufacturer:Huawei Technologies Co., Ltd;
Looking around it appears to be similar or the same as this post
Any ideas for how to resolve it?
on 01-06-2021 02:41 PM
i've updated the firmware to 1.06t. See if this helps.
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WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 29-05-2021 12:39 AM
This is a known problem with version 1.05 of the firmware, which I can see from your post you are currently using. When the staff here are back on Tuesday they may be able to push out version 1.06 of the firmware to your router, this has the fix in it to correct this error.
Version 1.06 has not been generally released yet, but if you are having this specific problem then the staff may well be able to push it out to your router, they will hopefully respond early next week to help.