on 05-01-2022 07:12 AM
Hi Karen77, I'm not familiar with the app gallery. Are you able to run SuperSafe without using app gallery? How would you normally fix problems with an app in the app gallery?
on 03-01-2022 01:15 PM
Hi Karen77, have you checked your device meets all the compatibility rules in the SuperSafe article. What error message are you seeing? Have you ever had the software installed on that phone before? Does the phone have or has it had another antivirus installed on it?