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Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

Nominated User Form Access

My brother has a TalkTalk landline which is not working. He has no online presence or internet access and pays extra to get his bills on paper. The online chat team advise he needs to complete a Nominated User Form to enable them to act on my request...

My landline appointment due TODAY

An appointment was made by one of your technicians to attend my property today to resolve my problem with no landline connection (XXXXX REMOVED FOR SECURITY REASONS). The appointment was made by your technician for him/her to attend XXXX REMOVED FOR ...

Home phone

My connection went live on the 7th but my phone is stating number not in service I’ve ran a connection test on tt site but not issues found

Charma by Visitor
  • 145 Views
  • 10 replies
  • 0 like

Digital voice adapter

Hi I've just installed my hero 6 and plugged in my digital voice adapter. On the DVA only lights that are blue are powered and internet, phone light is off and we can't make or receive calls. Paperwork says that that it is unregistered, do I need to ...

Tommo36 by First Timer
  • 91 Views
  • 1 replies
  • 0 like

Home Landline

Yesterday my landline went dead. At the same time, my internet went off, then came back on, but very patchy (on and off) and very slow. I'm using the internet now, but even some parts of the TalkTalk website won't download. Everything is the same tod...

Talkalot by Chat Champion
  • 389 Views
  • 16 replies
  • 0 like

home phone

Had no landline phone for 4 weeks now, no incoming or outgoing no dial tone. I have had a couple of chats and have followed their instructions as far as I was able but still nothing. I have tried using test port on master socket 5C. My internet works...

Emergency help

How do I get talktalk emergency help to an elderly neighbour sorting his house out after a flood. Needs line check, new socket and router etc. needs to reinstate broadband and phone etc.

Phone number transfer

Moving my talktalk phone number to my new provider onebill seems to be takinga long time. Is there anyone that can update me on what's happening and when itwill be resolved.

vpalm by Conversation Starter
  • 228 Views
  • 3 replies
  • 0 like

Resolved! Phone still not working

HiMy phone stopped working the day we were meant to go full fibre in September 2023 and hasn't worked since.Yesterday we finally had full fibre installed, but I won't go into that.I have moved my phone onto the new full fibre system and I am still wi...

Miles4 by First Timer
  • 256 Views
  • 5 replies
  • 0 like

No dialtone. Talk talk say it's fine !? What now?

My line is dead, broadband and phone cut out suddenly. A wired phone into the test socket has no dialtone. The automated talk talk line test say there's no fault? I work from home. Mobile coverage at home is marginal. What can I do to get this looked...

rilian by Popular Poster
  • 542 Views
  • 13 replies
  • 0 like

No landline today.

Hello. We recently had full fibre installed and it's working fine. We are still using the analogue phone line. But today we have no landline phone, no dial tone, nothing. There is a 'click' when I unplug/plug the line, but nothing else. Is there a ge...

Andy31 by Popular Poster
  • 269 Views
  • 4 replies
  • 0 like

Landline

My landline is not working so I reported it through the chatline on 25/3/24. The person I chatted with said it was fixed. It isn't fixed so today 26/3/24 I contacted the chat line again and was told some tests were to be run and I should contact them...

New telephone pole no landline

Open Reach took out old pole, put up new one and reconnected our line but we have no connection. Open Reach website say contact your landlines provider .... what do I do? Please help!

oscarnan by First Timer
  • 125 Views
  • 2 replies
  • 0 like

Track a fault

I have been without a land line telephone connection now for 5 days . I have registered a fault but not had any updates in the last 9 hours.

Pedra1 by First Timer
  • 268 Views
  • 5 replies
  • 0 like

Home telephone line not recieving calls

Over the last few days the phone line does not recieve telephone calls and none can be made out. No caller display or ringtone. Internet /Broadband work fine . Have rewired master socket and replaced telephone with new and still does not work

dedmans1 by First Timer
  • 342 Views
  • 11 replies
  • 0 like

Porting number out from TalkTalk

I have switched from TalkTalk FTTC to a new full fibre provider. The new service was installed alongside our existing line in order to have an overlap in service. As part of this, the new provider (VOIP) submitted a number port request to TalkTalk in...

No phone line for 3 days

My 84 year old mother has had no phone line or internet for 3 days and I can't get anywhere with TalkTalk, just recorded messages saying call back in 2-3 hours. I live 200 miles away. Does anyone know who I can contact to try and resolve this please?...