Broadband help

For queries about your TalkTalk broadband service.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New router

Tigerfrog
First Timer
Message 2 of 2

I need to request a new router. I have an open reach engineer in the house at the moment. He has said I need a new one but I cannot speak to anyone to ask for a new one. Please help

0 Likes
1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Hi Tigerfrog,

 

I'm sorry for the delay. Is this for a connection or speed issue? Has the router previously been factory reset and then retested again? If you've already tried then please let us know and we can send a replacement router for testing.

 

Thanks

 

0 Likes