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11 hours ago
Internet is intermittent.
Alexa is acting like we're strangers!
Router light is always on but no connection.
When on, great in one room but very poor in another (usually both great).
Nothing changed this end at all!
Tested line, they see there's a problem but text me to goto talktalk.co.uk/techhelp and communicate with a bot (digital assistant Sara!).
Trying to fix a dish washer as well so can't be doing with this around and around in circles (been there done that many times).
Would appreciate real human help!
an hour ago
I haven't done a full 30 but will try soon. It seems to do this around every 6 months or so! Connection is usually very poor in my studio (where I need it the most) but now sporadic.
8 hours ago
Hi @UITACOOM
Have you tried powering down the router for a full 30 minutes? This will clear the current session.
How long have you had your current router?
8 hours ago
Just wi-fi so far. Seems like the reach has become limited.
10 hours ago
Hi
Tests are clear, no issues stand out. Are you seeing the drops from wired devices or just Wi-Fi devices ?
Thanks
Karl.
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