You can make purchases using your TV Payment PIN. Any purchases you make through TalkTalk TV will be added directly to your monthly bill. This includes film rentals and purchases as well as any TV Boosts you subscribe to.
The first time you make a purchase on your TV Box, you will be asked if you want to remember your PIN. Follow the onscreen instructions to save your PIN for a quicker purchase next time.
If you want to remove your saved PIN, simply press OK on the “Forget PIN” option the next time you try to purchase something.
You will have received your TV payment pin in your welcome pack when you joined. If you can’t find it, follow the below steps on your TalkTalk TV Box:
Change TV Payment PIN
If you would like to change your TV PIN, please contact us.
Our experts are here to help, select one of the following contact options:
View your bills, keep tabs on your usage and message our team.
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To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.
- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature
TalkTalk Correspondence Dept
PO Box 675
All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.
Call us for free on: 0345 172 0088
Make sure you have your account details to hand when you call.
Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day. If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088