cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Keep alert!

Scammers are exploiting the recent upgrade / migration of emails and sending out plausible looking information to customers. Don't click on any links asking you to refresh your service! Details of the correct webmail link are found in Talktalk's own ...

Receiving email on iPhone & Mac

Since 17/2/23 I've been unable to receive emails to my @talktalk.net account via any email client (I usually use iPhone mail or Mac mail), although I can access email via the TalkTalk webmail app. I get the message "Cannot get mail: No password provi...

cnps98 by Popular Poster
  • 680 Views
  • 7 replies
  • 0 like

Email settings

My email account that I changed the settings for has been locked out like others have. It won't let me change the settings now , my partner has a similar account that looks like I didn't change settings but that works. How do I get them back on my An...

andycp by Popular Poster
  • 1356 Views
  • 16 replies
  • 0 like

Loss of emails

I updated my email setting as per your email you sent out concerning this subject. But now I am unable to access my emails on any of my devices. I can only access from web Mail.Have you any idea what could be wrong and possible solution to fix this

Phillip8 by Team Player
  • 1957 Views
  • 22 replies
  • 0 like

Email settings update - password problem (again)

Belatedly I have up dated my account settings to allow my iPhone to fetch my talktalk emails again since “the change” but can’t get past the requirement for a password….. like others! I have tried reentering my password in the mail settings, to no av...

SusieH3 by First Timer
  • 638 Views
  • 5 replies
  • 0 like

iPhone Email Error: cannot get email - password not entered

I have updated my iphone email settings (IMAP) for my Tiscali account but I cannot send or receive email - I get the error: password not entered for account (even though I am certain the password entered + the settings are correct). I can logon to Ta...

Email stopped working on Android Phone And Tablet

Hi All Need help email not working on Phone or Tablet i have checked the setting and have changed them but still unable to send or receive on Androld Phone or Tablet. Web mail is working can any one help, All stopped on the 27th Jan

Lindon-p by Team Player
  • 1065 Views
  • 6 replies
  • 0 like

Can't migrate emails to gmail

I left talktalk almost 2 years ago but I still use my talktalk email address as does my wife. Over the last month my wife received an email from talktalk to say that the account settings on her ipad were not secure and if she didn't update them she w...

BernieA by Team Player
  • 2281 Views
  • 14 replies
  • 0 like

Emails not working on pc or iPad

How do I ask TalkTalk Support to restore IMAP access please? As others, I ignored the email regarding setting changes thinking it was a scam – my husband uses TalkTalk and has not been asked to change his settings and we both use the same router. For...

Elaine55 by First Timer
  • 528 Views
  • 4 replies
  • 0 like

Email access

I left Talktalk a while back as they could not provide me with fibre to the house where others could. I have since lost access to my email via Outlook (on desktop) and on my iphone. I have tried to talk to someone from Talkltalk and politely, she had...

SteveF11 by Participant
  • 2328 Views
  • 23 replies
  • 0 like

IMAP email

Hello. My webmail is working fine, but I can't send or receive emails using Mail for Mac (on an iPhone and a Mac desktop). Looking at other posts it sounds like IMAP/POP3 may have been disabled for my account. Could you please let me know what I need...