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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Keep alert!

Scammers are exploiting the recent upgrade / migration of emails and sending out plausible looking information to customers. Don't click on any links asking you to refresh your service! Details of the correct webmail link are found in Talktalk's own ...

thunderbird password

Since I received an email from TT some days ago warning me about a security problem, along with a fix which involves changing a port from 143 to 587. I have no longer been able to access my Thunderbird email client (not webmail bye the way) at all!Ca...

boydell by Conversation Starter
  • 854 Views
  • 7 replies
  • 0 like

Cant send emails

Hello Everyone,Since the change i cannot send emails via Windows mail. I can send them no problem so am i doing something wrong. Here are a couple of screenshots for for anyone to see if i am doing anything wrong. Thanks

settings.png settings1.png
Bugsy1 by Popular Poster
  • 631 Views
  • 3 replies
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Tiscali email

Good morning, my Tiscali email is down this morning, onscreen message is saying can't connect to server

Metalgod by Super Duper Contributor
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  • 5 replies
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Resolved! Cannot send emails using Thunderbird

Hi, Suddenly I find that I cannot send emails using Thunderbird. I am receiving them OK.I have seen from reading this forum that some settings need to be checked for security.I have put my details in the community part of my profile and attached a sc...

screenshotedited.JPG
chris45 by Team Player
  • 1462 Views
  • 14 replies
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Email not working after updating encryption settings

Having updated my email settings as requested by TT so that the appropriate encryption is being used, I'm unable to access emails via my email apps (I can access via webmail). I've even tried deleting and recreating in my email app however I get the ...

Email problem

I use admittedly an old system on my PC - MS Outlook 2003 - but up till recently it was worked. I can receive emails (that's my TT emails) but now I can't reply or send or forward emails, they just sit in my Outbox. Whether or not this is related to ...

Too many recipients

HiI keep getting this message.... Sending of the message failed.An error occurred while sending mail. The mail server responded:X2M0ptKzKrEXi Too Many Recipients (TT501).Please check the message recipient and try again Now I know there is limit on em...

phil58 by First Timer
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  • 3 replies
  • 1 like

Pipex on Email Clients

Hi TalkTalk, Can I get access re-enabled for email clients with my pipex account please following last weeks change. My email address is in my private notes as requested in this thread - https://community.talktalk.co.uk/t5/Email/Anyone-who-has-lost-a...

ghm57 by First Timer
  • 458 Views
  • 4 replies
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Resolved! Can't send mail

Hi As of today my wife can't send emails Win10 / Outlook 2007 / POP3 I can send Win10 / Outlook 2010 / IMAP The sending failure is reported as 0x80004005. The email settings have not changed in the last few years, we both use the smtp.talktalk.net fo...

georgek by Participant
  • 1042 Views
  • 9 replies
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Unable to set up IMAP on MS OutlookIM

As a former talktalk/tiscali customer I now pay an annual fee to retain the email service. Everything has been fine until recently when the third party apps I use for mail collection stopped working. I obtained updated config details from TalkTalk bu...

leolyons by Chatterbox
  • 904 Views
  • 11 replies
  • 0 like

Resolved! Cannot send or receive emails from Thunderbird

HI, My Thunderbird email client stopped sending email yesterday after working ok for years. I have looked at various forums and help pages and checked the smtp server (i have Tiscali email address), it is as below SMTP: Server Name : smtp.talktalk.ne...

Deactivated tiscali email

Both my wife and my tiscali emails work using Talktalk webmail. My mail works on my main Windows 10 PC and outlook. My wife's email will not connect on her PC, laptop or android phone to any email app.I have tried the new imap , smpt settings and cha...

VicDaB by First Timer
  • 811 Views
  • 4 replies
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POP3 email

For the last two days I have been unable to send or receive emails using my POP3 address. I have not changed any settings and am at a loss as it is my business address.This is the error"An unknown error has occurred. Subject 'Re: PKC0011914 - 2011914...

john52 by First Timer
  • 343 Views
  • 2 replies
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No access to emails

I recently received this email and I have checked my settings etc but still have no access to emails on my laptop, iPhone or iPad: We recently contacted you, asking you to update the settings on the app or software you use to access your TalkTalk ema...

ClareB8 by Team Player
  • 830 Views
  • 8 replies
  • 0 like

Unable to send via SMTP for my own domain e-mail account.

HiLike many I seem to be experiencing some problems accessing Talktalk SMTP servers.I have my own domain name and associated e-mail addresses.I am using the latest version of Thunderbird which is fully up to date: 102.8.0 (64-bit)Is it possible to co...

Email access been restricted to webmail

Hi,I received an email on Monday telling me that from Tuesday, I would no longer be able to access my email because I am using unencrypted settings . Apparently I had already been advised of this recently which is news to me!My other 4 email addresse...

TalkTalk Mail plus & Pipex

Hello, I subscribe via DD to TalkTalk Mail Plus to maintain my PIPEX address because TalkTalk decided that I wasn't a geographically viable customer. I have received the update warning emails and have changed my account settings from POP to IMAP. Now...

Bill73 by Popular Poster
  • 1164 Views
  • 11 replies
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Have lost talk talk email on Apple Mac

Since Feb 17th I have not been able to access my talktalk email using the Mail app on my apple imac. I have reconfigured the email settings as directed but it still says Unable to verify. I have checked that the username and password are correct. I h...

vglocke by First Timer
  • 727 Views
  • 7 replies
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Unable to access mail via Android or Windows

Hello, I am currently only able to access my email account via webmail. I would like my account to be restored so that I can access it via the mail apps on my Android and Windows devices. I have tried to update the security settings accordingly but h...

Yet another email not working. Tiscali mail

I've tried too many times to get my email account updated on my android phone and PC, but it still won't work. Getting rather frustrated with all this.Can anyone help please?

Resolved! Outgoing email password

My normal password works OK for TT webmail, for logging in to this community and for my Thunderbird outgoing email using the obsolete port 25 with no security. On changing to the latest port 587, STARTTLS, Password settings the password is not accept...

Request to have IMAP access reinstated

Hello, Can I request that IMAP access is reinstated? For use with following devices and applications: - Windows 10 Enterprise Version 21H2 Build 19044.2486Microsoft® Outlook® for Microsoft 365 MSO (Version 2208 Build 16.0.15601.20446) 64-bit Apple iP...

updating email settings within Outlook 2010/samsung mobile phone

I am trying to update my email settings as suggested by the email from Talk Talk customer services.However when I reach the point of entering the outgoing mail server settings, the security options are 'ssl', or 'tls', and not 'starttls'.So when I te...

denzilb by Chatterbox
  • 516 Views
  • 4 replies
  • 0 like