I have signed up with community fibre who say that they are waiting for talktalk to approve the port request to move my landline over (the date it shouldve been complete is 20th June 2023. I am unable to receive any calls to my number and it keeps sa...
HelloI have a fault message after testing my phone line but no resolution? I decided to test my line as it came up as a option as it does among various tests we as users can carry out. The test suggested I may have a fault although I am not experienc...
Will talktalk give us a new router with phone jack on it. When BT switch off copper connections
I have TalkTalk for my home phone and business phone. The issue I have is with the business phone. When I call from my business landline a different company displays on the receiving phone. The other company is registered to the same building (their ...
Hi, I've just moved to TalkTalk from BT (via a disastrous attempt to get NOW TV/Sky broadband). This has meant that my original number was not available when my TalkTalk service started. I have talked to BT and my original landline number is now avai...
I have Eero 6 and Grandstream HT801 for VoIP. Following a power cut (we are having electrical work resulting in short power cuts) the Eero 6 and Grandstream restart but the phone doesn't operate correctly. It rings but voice isn't present. Have to re...
As far I can I see all the TalkTalk packages refer to data only. The packages don't mention VOIP (realise this this is data) and I can't can't clear whether Talktalk offer this. If so, how do you get VOIP included with an order and retain the existin...
Hi forum, An Altnet supplier recently started offering Full Fibre in our town so I've made the switch to them for broadband. My TT account is still live and yet to be cancelled The new ISP don't offer a phone service so I'm looking to use Soho66 as a...
Hi, Our number is private but we can dial 1470 and the person receiving the call can see our phone number. However, today it has stopped working so if I dial 1470 I get a message saying the number dialed is not recognized. Would anyone know why that ...
I have been a TalkTalk customer for many years but almost every time I telephone for help or advice I cannot understand what the agent is saying - even after asking him or her to repeat! How can I ensure that I speak to someone who speaks clear under...
Hi. The tension in the overhead copper cable telephone wire outside my property has come loose and so it is sagging. I’m concerned since it crosses a busy road. How do I get it fixed? Thank you
Hi Something very weird has happened to my Mum's landline and I'm hoping someone can pont me in the right direction to resolve it. Firstly, the account I'm posting from is mine, not my Mum's. I don't (currently) have access to her account so I apprec...
I've reported this to staff here: https://community.talktalk.co.uk/t5/Stars-Lounge/Service-Centre-is-now-called-MyConnection/td-p/2944635/page/3 I wouldn't have been testing my line except for you asking CSs to check what is going on for the new My C...
I see that TalkTalk are now advertising VOIP via CityFibre. How do I go about upgrading to this from my current copper service. I have been upgraded to Full Fibre 65. I dont use a TalkTalk router so will need a grandstream adapter or will TalkTalk re...
Hi We ve had no working landline since moving. Our go live date was the 2nd December Internet came back not to many issues... home phone is dead. We had an engineer out today and he's found no issues in the property but rewired and replaced the main ...
I am using a patton 4112 FXO adapter to connect analogue phone line into a 3CX PBX. The adapter answers incoming call by sending to voicemail, once the caller hangs up the landline isn’t released by the adapter. It appears to be a settings issue on t...