Help
I am in despair at how to get TalkTalk to help me. I have lost a Sim but can find no way of speaking to anyone to get this sorted i am so frustrated at how hard they have made it to access basic help
Get help with your TalkTalk landline and calling features.
I am in despair at how to get TalkTalk to help me. I have lost a Sim but can find no way of speaking to anyone to get this sorted i am so frustrated at how hard they have made it to access basic help
I have been in contact with TalkTalk directly and I get completely different answers depending on who I speak with. Some say no it's not possible on FTTP but one support staff said it could be done but I would first have to sign up to FTTP only. Afte...
Is it possible to cancel my broadband (fibre65 package) but keep my landline? I have the opportunity to get full fibre from Virgin but their packages are just for fibre and don't include a landline option. (I'm aware I could just cancel the whole pac...
Hello im new here and not leaving virgin till the 10th of November and my go live date with talk talk is the same day and i wanted to keep my old number but i did not see the option for that when i placed my order my grandad receives a lot of phone c...
Hi everyone, fairly sure this has been discussed previously which clearly shows talk talk aren't listening to their customers but ive got the home boost package add on for phone but want to remove it however its not showing up on the options for the ...
I have BT FTTC right now with a landline number that I would like to keep/put to voip. Apparently TalkTalk have a digital voice service which I thought would be perfect along with moving to TalkTalk FTTP. When I select a package I have these options:...
Currently I have a principal handset with an answerphone and an additional corded handset. I believe that when this area is shortly moved to Digital Voice, I will need the Wi-Fi Hub 2 with a phone socket ( replacing my current Wi-Fi Hub 1) and I will...
Hello everyoneI need to move my phone elsewhere and I've bought a new lead. However when I plug in the new lead the phone rings but you cannot hear anything when you pick it up? It works perfectly once I put the old one in. I am using the D-Link micr...
I am very confused over the situation with landlines using copper wire. I have read that BT are fully switching off the service in December 2025. they have said they will be switching the West Midlands early next year - which is where I live. I have ...
For the last 2 week I have had no phone service. No incoming calls or out going calls. Any ideas what wrong.
There is probably a very easy way to do this, how do I check and see the number of last call received on my landline? I know that caller display is useful, but I had already hung up and now want to know the caller's number. Please advise me. Thank yo...
Having switched to Digital Voice and in the process trying to set up my 'TalkTalk Digital voice app'. I’m struggling to locate the option under ‘My Package and Add Ons’. Where am I going wrong?’
I've been having problems with my landline since the change over, it now connects to a Grandstream box which has the blue lights on, sadly people have tried to call me and get the message not available, leave a message which when they try does not wo...
Need some help, please. I am having a dispute with the DWP and I need proof of when I 'phoned them and also the Job Centre. Both are 0800 numbers, which are not listed in itemised calls. Also I was 'phoned on 12th July, I believe by DWP, but they are...
Hi, I currently have Fibre 35 package with 1 landline included.However I have two other landlines at the same property that i am thinking of porting over to TTeither as regular (copper) landlines or perhaps by as new VOIP lines? Will this be possible...
We have renewed with pay for all calls and receive calls what are the free services with landline.Thanks
Hi. For several weeks now there is severe crackling on my land line. I can hear as soon as I start to dial and also when I receive calls to the point I can no longer speak on the land line. I have installed new phones and no change. I reported as fau...
I installed the digital voice app a week or two ago and landline calls transfer to my mobile which is really useful. However the app doesn't stay logged in and almost daily I get an advice that I'm logged out. Until I log in (which is quickly done wi...
I have been on telephone for over 30 minutes to do something quite simple. My contract expires on 11th September at which time I will be out of the Country. I found it very difficult to understand the accent of person I was talking to, but eventually...
We are getting major work done on our property and part of that involves, an extension with a window being converted to a doorway - our master socket is located in the way - so will need moving.I assume that since the work is to create a disabled fri...
This is weird and yet another problem after my upgrade to 900mbps, digital voice and Eero 6.I have a Panasonic telephone system (3 phones) that has been 100% reliable for years. Now after my upgrade to digital voice (Grandstream) the time and date ke...
Anyone with experience of moving from existing cooper based line to VOIP with Talktalk. What is involved and what are the costs??
Once again our line is down. I have reported this last week and was originally told it was in the home, now it is down as a fault to be fixed but nothing has happened! Any help please!
I have Fibre 900. Does TT offer a home phone service? I cannot see any options to add this from my account. What is the monthly cost? Is it via VOIP?
I recently returned home (after being away for a short while) to discover that there is a fault with my landline, which may have been running for a couple of months. I checked and found I cannot make outgoing calls (the handset displays the message '...