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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

SCAM email

The look of a recent scam:     Many obvious errors, but sadly neither Talktalk mail servers nor the Gmail address it forwarded to identified it as Spam. Don't be misled by the confident green tick! Don't click on anything.

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Can't Send Emails all Domains.

Hi All, if you can no longer send mail either using Webmail or another Mail Client. The first thing to do is to run a good quality Anti Virus and Malware scanner on all your internet connected devices. Once that's completed you must reset the passwor...

Manage your TalkTalk mail - Unable to log in after upgrade

Hi, Having waited months for the new "TalkTalk mailbox manager" to be released I have been unable to login into my mailbox manager account which worked fine prior to the upgrade. I believe the issue is related to having a @gateway.net domain on the p...

ltk007 by Popular Poster
  • 748 Views
  • 4 replies
  • 0 like

Resolved! Email

Who’s having problems with email? Or to be more specific any email account which is not TalkTalk domain, but could be any of the old domain’s like Tiscali , Tiny, PiperX and a few others that I can’t remember. Well I’ve got one and have been told rep...

Big-T by First Timer
  • 402 Views
  • 1 replies
  • 0 like

Emails not arriving

Emails from one ukgateway address to another are not arriving. They are being delivered and received from other email addresses.

SHL01 by Participant
  • 310 Views
  • 1 replies
  • 0 like

ukgateway.net email not working in Email client, eg Outlook

HiUp to 2 days ago, my @Ukgateway.net email address worked fine in Outlook but now no longer works and just comes up with the username and password box.I have just reset the password and have no problem logging in via webmail.I am using POP:Incoming ...

ukgateway emails not being received by icloud emails

Dear All I have a ukgateway email which works fine but... emails are not getting through to anybody who has an icloud.com email address. Apple say:Your ISP may be blocking the protocol used to send emails (SMTP) across their network. Contact your ser...

SHL01 by Participant
  • 747 Views
  • 3 replies
  • 0 like

missing e-mail account

AdyFurther to your e-mail (below), I have been trying to access one of my talktalk e-mail accounts, the log-in claims the password is not correct when it is, and has been the same for quite some time.The e-mail is a historic format xxxxxx@ukgateway.n...

gwwhill by First Timer
  • 1625 Views
  • 5 replies
  • 0 like

UKGateway Emails not arriving

I am still having delivery problems, with mails not arriving to my ukgateway.net account today. Are yours resolved?

JDAJDA by First Timer
  • 798 Views
  • 1 replies
  • 0 like

Emails not arriving

I have been made aware of three important emails that have not arrived at my Tiscali address . My ukgateway address had appeared to be working normally but obviously i don't know what is missing. I realise there have been problems earlier but i don't...

Maggie-P by Chat Champion
  • 4057 Views
  • 15 replies
  • 0 like

Vacation Notice Not Working

I have set up a new vacation notice in webmail which is active. The BIG problem is that it is not sending out an autoresponse to any new emails recieved. It used to work fine before talktalk changed their webmail. Has anyone else had the same issues....

walle1j by Conversation Starter
  • 1925 Views
  • 4 replies
  • 0 like

Mail delays

Over the last week I have been made aware of emails being very delayed- several days. In one case it was sent to both my email addresses, one copy arrived promptly the other took two days and then appeared to overwrite the first in terms of the date ...

Maggie-P by Chat Champion
  • 2572 Views
  • 9 replies
  • 0 like

UKgateway mailbox issue

Hi Ady I have got what appears to be this exact issue. Random emails not getting through. In fact, when I send a test email from my webmail account, it gives me this error message: Message could not be sent to the following recipients: [*****.******@...

SHL01 by Participant
  • 1309 Views
  • 3 replies
  • 0 like

Webmail set up

Hello I recently had to reinstall Windows 10 and I wanted to update my security details with Microsoft. Unfortunately the verification process (Microsoft sending a code to my e mail address) did not work. I tried numerous times and different ways all...

robroy55 by Chatterbox
  • 742 Views
  • 1 replies
  • 0 like

Email appears to be working but not receiving or sending.

My email appears to be working on both my laptop and phone, says updated just know. No failure codes. Tiscali and UKGateway addresses. But nothing received since yesterday, including regular morning newsletters. and tested from a non Talk Talk addres...

Maggie-P by Chat Champion
  • 787 Views
  • 1 replies
  • 0 like

Resolved! Can Talk Talk Please remove device restrictions from e-mail account

Hi,I have legacy e-mail accounts from ukgateway.net that I now pay for through Talk Talk Mail Plus. I have an issue that others seem to have and it seems the answer is to raise a specific thread (this one) to request the issue to be resolved. My wife...

Kipper23 by Chatterbox
  • 2957 Views
  • 10 replies
  • 0 like

Resolved! IMAP access withdrawn

It appears my IMAP access has been withdrawn as of 17th because some device or service connected to my mailbox is using insecure settings. Webmail works. I access through Outlook on Windows, Android, iPad, iPhone and Mac - all with fairly new OS. How...

SHL01 by Participant
  • 2529 Views
  • 8 replies
  • 0 like

Email settings

My email account that I changed the settings for has been locked out like others have. It won't let me change the settings now , my partner has a similar account that looks like I didn't change settings but that works. How do I get them back on my An...

andycp by Popular Poster
  • 4078 Views
  • 16 replies
  • 0 like