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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Keep alert!

Scammers are exploiting the recent upgrade / migration of emails and sending out plausible looking information to customers. Don't click on any links asking you to refresh your service! Details of the correct webmail link are found in Talktalk's own ...

Emails from DPD that are not for me.

I have received several messages from DPD (apparently) saying they could not deliver a package. Also saying there is a new photo to look at. Today I received one that seemed to relate to facebook (I do not use). The address it has come from is academ...

GBy123 by Whizz Kid
  • 264 Views
  • 2 replies
  • 0 like

Mail attachments don't reach me

I;ve found quite recently that any "large" mail attachments don't reach me. I've checked junk, spam etc and nothing in there. It seems to happen with PDFs but may well affect other file types. They don't have to be very big either tho' I haven't chec...

steveHG by Team Player
  • 581 Views
  • 7 replies
  • 0 like

Transfer email address for bereaved customer

My father recently died and I have been transferring over the account to my stepmother. Only problem is she cannot take the old email address with her. However, I note that if someone changes providers they can pay an amount to still access emails fo...

navstuff by First Timer
  • 280 Views
  • 2 replies
  • 0 like

Cannot connect to mail server

Most days I cannot connect to mail server? Length of time various but mostly happens early morning, really is a b nuisance

Jojoba12 by First Timer
  • 175 Views
  • 1 replies
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Advert banner obscures emails

Can anybody help? I can only see one line of emails.This has been answered previously but has been archived so I cannot access it. Thanks

Thomas37 by First Timer
  • 176 Views
  • 1 replies
  • 0 like

not receiving emails from a particular sender

In the past week I haven't been receiving emails from a particular sender. Messages from them have not been going into my inbox, or trash or spam folders. The sender has been able to receive messages from me, but their replies have not been getting t...

AVG51 by First Timer
  • 279 Views
  • 2 replies
  • 0 like

Having difficulty with the new email system.

We do not understand how to use the new system. The Inbox shows the number of unread emails with three dots next to it but do not know what that signifies but new incoming emails are not automatically displayed. Have found that by typing 'emails' in ...

Not receiving email from specific domain

For the last 2 weeks or so, I have not received any emails sent from the domain bristolbach.org.uk . I know they have been sent, because I'm sending them. They haven't come back as undeliverable. I use Thunderbird on a windows PC, GMail on an android...

IanLewis by Participant
  • 491 Views
  • 7 replies
  • 0 like

Email settings

Please please please can we go back to the previous email settings. This new format is just not working out for me to the point where I am seriously considering looking for a new provider. The emails do not appear to be listed properly and need to be...

Jeshar by First Timer
  • 184 Views
  • 1 replies
  • 0 like

Not receiving emails from a Heart Internet email address

I'm not receiving any emails from a friend using a Heart Internet email address. He's sending out a non spam email to more than 50 people at the same time.The last time I received one of his emails was on the 14th January but non since. Emails from o...

Mail to Tiscali rejected from certain senders

I have recently discovered that one sender (from gmx.at) has, since at least last October) been sending mails to my Tiscali address which have been neither received nor bounced back. Recently I have tried copying a reply to a mail from the same sende...

PhilK4 by Chatterbox
  • 1887 Views
  • 19 replies
  • 0 like

message undeliverable from own domain to talktalk email accounts

I'm sending emails out from my own account (eg "fake@mydomain.org.uk") to a group of people.I'm getting "message undeliverable" when I try to send to talktalk email accounts -and also to one tiscali account - but its working fine to gmail, yahoo mail...

Finding old emails

I lost all my emails when I had a problem with my laptop last year and would like to see if it's possible to retrieve the emails I saved to individual folders?

Emails from a legitimate domain is not reaching me

I am a volunteer with a registered UK charity. I need to send and receive emails with my colleagues, some of whom have addresses using that charity's domain. It is a non-standard format and does not end .com or .uk. Emails are not reaching me and I a...

Angela91 by First Timer
  • 575 Views
  • 8 replies
  • 0 like

Cant recieve an email from microsoft support

I cant receive an email from microsoft support, it seems like this has been an ongoing issue with talktalk for some time. i've done the usual turning off the blocked filter etc but still nothing. microsoft has confirmed the problem is at talktalk's e...

Verification codes not coming through from Jet2.

I’ve tried to open an account with Jet2 but not received any verification code. I’ve contacted them and they told me to add a long msonlineservices address to my safe senders options. I’m using windows Mail app but my email provider is talktalk. I tr...

Messages from a gmail account not being received

A friend has sent me messages from her gmail account to my Lineone email that have not been received. She has also sent messages from an NTLWorld email and a Virginmedia email all of which were received successfully. I have checked the spam folder an...

Emails not Arriving

Hi there. My wife and I both have @Tiscali.co.uk email addresses but recently several emails from companies have not been reaching accounts (emails from HSBC, giff gaff for example. Any ideas why this could be the case ?

cannot open emails from my lap top

For the last few days I am unable to open my emails from my laptop, I can on my mobile with no issues just not my laptop. Have changed my password as suggested but still no joy

Jack211 by First Timer
  • 233 Views
  • 3 replies
  • 0 like

Lots of e mails not coming into mailbox

i use both talktalk e mail app and the mail on my iPhone and iPad.lots of e mails are not coming through , usually ones that involve renewing passwords or confirmation of payments. They are not in junk.yesterday I went into my account on talktalk and...

Valbash by First Timer
  • 282 Views
  • 3 replies
  • 0 like

Missing or slow delivery emails

Still having problems emails missing or arrival delayed on my tiscali email address. Have used the analyzer and the only problem seems to be SPF authentication failed for the IP address. I understand this to be part of the talk talk system so how can...

Clerk by Popular Poster
  • 424 Views
  • 6 replies
  • 0 like

Email address

I swapped to BT in March 23. How long can I use my TalkTalk email for?

GeofM by First Timer
  • 201 Views
  • 1 replies
  • 0 like