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From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
HiI had the TT letter and email ref the free switchover/upgrade to full fibre plus digital voice via CityFibre.I got a call to confirm details, and was asked 'do I have multiple telephone sockets in different rooms?'. Perhaps in ignorance of the poss...
Hi, I am currently using the wifi hub for fibre 150 (over City Fibre). I was sent an Eero 6 by Talktalk today however despite trying several times I cannot get past the set-up stage when the Eero is obtaining an ip address. When I re-connect the wifi...
What are my options?Been with TalkTalk from the start. Currently have Fibre 35 with a landline and out of Contract. Would like Full Fibre 150 with VOIP. Is this possible?Offers to renew Contract or upgrade Package are crazy and don't mention VOIP. Th...
Hi I was ‘upgraded’ from my Fibre 35 package to Full Fibre 150 with VOIP yesterday. Engineer took over 3 and a half hours to set up. Problem was not with the broadband but trying to get the Grandstream adapter working. I now discover today that I am ...
Hi.We've had TalkTalk full fibre with Eero hub / Grandstream VOIP adapter for nearly a year now and it usually runs very well, however there is an issue with the phone line connecting after a power off - either an intentional shutdown of the full sys...
Hi, I was going to post this in the Home Phone section. But it all seems to be about the old landlines on there. My problem is about Digital Voice (VOIP). So forgive me if I've posted in the wrong place. Feel free to move my post to Home Phone if tha...
My mum is 83 and pays through the nose for the useless Talktalk service as she needs a landline to operate a panic alarm.Since switching from her old landline to Voip we've had nothing but trouble. Tonight I am trying to report a fault as she can nei...
Not sure where to go. TalkTalk seem to be getting harder to contact for help.I've had my full fibre installed on the 1st August. It's a package with anytime calls.The BT engineer installed the fibre and shot off before I could even ask questions.I ha...
Recently got full fibre installed. bur can't get Phone to work. I received the eero 6 router but no phone adapter. I purchased an adapter but get line error when I plug directly into EERO 6 router. I also tried attaching a Grandstream HandyTone HT801...
Mains power dropped out for a few seconds this week. Timer on the oven was flashing, also the microwave.The super fast fibre broadband plus VOIP installation showed the normal white LED on the eero router and three blue LEDs on the GRANDSTREAM unit.H...
I cannot get my DVA to work with my eero 6. New install with everything else working ok. Have tried all the suggested fixes at this end. Can someone help?
I am a long-time TalkTalk/Tiscali customer (more than 20 years!). I had been on what I found out was FF65 plus copper landline for more than 2 years. My plan came to an end and I suddenly started getting charged north of £33 per month after being on ...
Hi. I'm currently in the process of moving house. The package on our current house was Fibre 150 with Voice, which allowed us to use our old phone number using the VOIP service (instead of the copper landline). This has since been stopped. The Fibre ...
Hello, I upgraded to Full Fibre at the beginning of 2023, expecting to have digital voice on the new line and my copper line to cease. This did not happen and I am apparently on copper leave behind full fibre package. My contract ends soon and am try...
We had full fibre connected to the house recently including digital voice to which our "landline" phone are now attached via the phone socket on the new router. All works well, but one aspect is puzzling me. At seemingly random times, perhaps a few t...
.My question I can I still use the three phones that are in varying locations in my property when my new FTTP is up and running. I understand that I can connect a device to my new router that will allow me to connect one phone but what about the othe...
Deeply frustrated - I am starting to post all over again! Thanks to the very helpful comments to my previous query about Full Fibre 500Mbs plus VOIP - or Digital Voice as TT call it - I now have the deal I was after - or part of it! My existing fibre...
In March last year Talktalk upgraded my broadband supply and a new cable was installed by City Fibre as part of a Full Fibre rollout providing FTTP in my area.At that time the City Fibre engineer who installed the supply informed me that I would now ...
Due to lack of coverage from the router supplied by TalkTalk I purchased another from Amazon.I hoped to use this secondary eero to link my landline via the Digital Voice Adaptor so I can place my landline where I need it to be. The system was working...
Upgraded recently to full/fast fibre. The engineer left with the DVA connected to the 'main' eero device. In order to get a decent signal strength around the house ( front garden is great btw) I have added another eero box. I want to move the DVA to ...
Great response from TalkTalk sales. I negotiated the deal I needed - 500 data plus VOIP on transferred phone number and disconnection of FTTC line.The Eero 6 PRO arrived this morning and setup was supremely easy.BUT.... Speed test shows download only...
I wonder who can fix this for me.Caller Display is set to on, in MyAccount.My caller display here, now always displays 'Private Caller'. I think this has been going on, since TalkTalk tried to upgrade my Fibre service 7 weeks ago, made a mess in the ...
I have TWO lines - copper and fibre. I want to take advantage of the 500 MB plus VOIP offer from TalkTalk but hit a problem with the sales agent.I have 65MB broadband plus landline on COPPERI have data only on FIBREI want to migrate to Full Fibre 500...
TalkTalk has offered me a free upgrade from Fast Broadband to full fibre broadband service with an average speed of 152Mb/s. Before I agree to the proposed installation date I have a number of questions.1) Will I still be able to use my Draytek Vigor...
My Grand stream HT801 does not work when I have Network Switch between it and my Eero router. As Eero only just one ethernet out really want a hub, but when I got one the Phone line then says it isn't registered.