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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 1424 Views
  • 0 replies
  • 2 like

ITVX and TalkTalk YouView boxes

For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...

fr8ys by Community Star
  • 19358 Views
  • 0 replies
  • 14 like

Freezing of I-player etc. when watching

Morning all, As well as the much documented issues recording (mainly but not exclusively) ITV and CH4 programmes via our box (done all the usual checks on line, switch off and on reset, check recording memory space etc), we have discovered since we h...

Tv settop

Is the new TV box being rolled out to existing customers. I have been a talktalk customer for over 20years. I have not had any upgrades on the TV box since installation. I don't know how long I've had the TV but it's a good few years.

csanders by Conversation Starter
  • 1677 Views
  • 9 replies
  • 0 like

Rewind

Should I be able to rewind live TV?

Joanne58 by First Timer
  • 779 Views
  • 2 replies
  • 0 like

Recording box stopped working

Hi my recording box has packed in,not surprising really it's probably about 6 years old.First it stopped recording,then the apps wouldn't work and now nothing works.There was not many recordings on it so I did a full factory reset,but it hasn't made ...

k-cotton by Team Player
  • 818 Views
  • 2 replies
  • 0 like

4k box intermittent sound

My 4K box has started playing up today with the sound. First noticed that there was no sound, volume bar would move up and down, mute could be turned on and off but no sound. Pulled the plug and restarted and te sound reappeared but the volume bar wa...

Alexa and talk talk tv

Please can you tell me how to connect my Alexa to my TalkTalk tv box thanks

HC1234 by Participant
  • 747 Views
  • 1 replies
  • 0 like

TV Hub - some usage questions

Hello Thinking of moving to TalkTalk from Virgin Media. In know you can’t compare the two boxes, but I have a few questions: 1) can you create programme watch lists? Can you show me a screen shot?2) can you voice search, Paw Patrol or other NOW TV sh...

BBC SD Channels going?

What are the plans when BBC drops the SD channels? Does the TV guide reorganise all of the current channels?

jazzman3 by Team Player
  • 977 Views
  • 2 replies
  • 0 like

Failed to record Yet again

Hi ye My tv box sometimes records if it wants and sometimes ( Most) it fails to record and it is becoming seriously annoying.I have reset the box several times and turned the router off twices for 30 plus minutes but i can watch Netflix on my TV usin...

Pash02 by Enlightened One
  • 2278 Views
  • 4 replies
  • 1 like

How do I get a new set top box!!!

Hi everyone. Had a problem at the start of last week with my YouView set top box. After a whole day of pratting around, I finally got to live chat with someone in tech who confirmed our box was, indeed, goosed and for the princely sum of £25 they wou...

Resolved! Youview box setup

We are trying to set up a new "Youview" box that has been sent to us by TalkTalk but without success. It says during setup to connect an Ethernet cable between the box and the router but we have full fibre broadband with an EERO router so there is no...

Raymond56 by Conversation Starter
  • 3911 Views
  • 14 replies
  • 0 like

playback freezes and recordings skip DN372T

Hi, playback of recordings will freeze for a few seconds and then continue, also some recordings will "glitch" and miss a few seconds of the broadcast. I have done the "resets" (except those that remove the recordings, there are some we want to keep)...

New talk talk box

Could anyone advise how long it takes to receive the new TV box. I had a new contract on 02/02 but haven't heard anything since.Regards, Phil

Sharpepr by Popular Poster
  • 1332 Views
  • 5 replies
  • 0 like

Satellite dish into TV Box

Just discovered that I can use my redundant Sky dish and input it directly into my TV to pick up loads of Freeview channels. What gadget would I need to take my satellite dish signal and convert it into something that my 4K box can use so I'm not rel...

Set top box faulty

Set top box is not recording programmed items (shows 'failed to record') and also not playing back previously recorded items

Rhw82 by First Timer
  • 1063 Views
  • 4 replies
  • 0 like

All 4 error 4102-render-decode

Hi, All 4 Player is not working on our Humax box. The menus work and adverts play but then the actual program alway fail with error 4102-render-decode.ITV player is always fine.Software and apps are up to date and power cycling doesn't help..Componen...

turnip22 by First Timer
  • 9965 Views
  • 2 replies
  • 0 like