For help with your TalkTalk TV box, channels and apps.
Hi @Mmatt , @Pez30 , @Bferen , @Frankafrank , @Rusty_2 , @Glendevonfrank , @Glenda5 , @Cathcol , @SCBierton13 , @Suezz , @Chevy1 Can you all please confirm if you have tried the following : removing the aerial = Y/N remove the ethernet = Y/N reboot =...
If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...
The Huawei set top box appears to have a really slow connection to the remote controller - I got a new controller which worked ok for 2 days and then tonight it reverted to being extremely slow and not working at all - guide doesn’t come up on tv scr...
It has a mind of its own sometimes it will come on then may decide it doesn't want to change channels before freezing up
Hi @Mmatt , @Pez30 , @Bferen , @Frankafrank , @Rusty_2 , @Glendevonfrank , @Glenda5 , @Cathcol , @SCBierton13 , @Suezz , @Chevy1 Can you all please confirm if you have tried the following : removing the aerial = Y/N remove the ethernet = Y/N reboot =...
my set top box is not responding to my remote buttons ive changed battery factory reset my box still the same anyone else have this problem 10 days now
Asking about my son's service as he has learning disability. His internet is working fine but when he uses his TV - especially the Guide it is incredibly slow. and it is slow responding We have reset his TV View box but it has made no difference.Help...
I’m here on behalf of my mum. Her Talktalk TV box is freezing and locking up. I’ve tried a factory reset and software update and nothing helps . Any ideas. It’s a DN372T
Every morning just lately, I switch on the TV/YVBox, and the screen just shows the time and 1080p.pressing the "on" button on the remote again, and the 1080p disappears.to turn on the box, I have to either press the front button for ten seconds, or c...
Hi, I'm having to reboot my tv box every time I turn my tv on, the remote is slow to respond or doesn't respond
My much loved DN372T set top box is no longer working correctly (timer recording causing the box to freeze and other matters.My current box has the number DN372T O1.O2.P. On looking online to replace it (as I do not want the new box Talk Talk provide...
Our tv plus box does not support ITVX is it possible to one that will
I had a long livechat session over a week ago and was promised a new TV box. This has not arrived and I have not received any confirmation about this
We like to record Married at first sight Australia on E4 however it nearly always fails to record. Occasionally other programmes on Channel 4 fail to record but E4 seems to fail almost all the time. I have tried resetting the box etc but to no avail…...
For some reason, my guide does not have itv, bbc1 or bbc2. I've tried a rescan and on guide, they are just not there??? Well not on 101,102 or 103 channels.My wife already hated the new box as you can't record programmes on it. Well you can record th...
I have just about had it with the utterly useless Netgem TV box which TT provided after the shutdown of the ITV hub. Although it had its issues, I didn't realise just how good the Huawei YouView box was - a Ferrari compared to Netgem's clapped out pe...
please can someone help , i've had 3x 1 hour+ conversations with the call centre and on tuesday the 2nd call , they managed to resolve and a factory reset (keep recordings) was successful and all was well . but today it's not working again and after ...
Tried to connect my new tv top box but getting solid blue light error. any ideas ?
Since changing my old youview box to a new 4k Netgem box my built in to tv free serve has taken over the tv screen with all the banners and the list of settings etc at the top is screen tv sits on Freeview but Talktalk menu is not the same programs a...
I was assured via a 65 min chat that there would be no charge to replace my faulty youview box, only to find that they have slapped a 9.99 delivery charge onto my account. The online chat is a joke as clearly people who don’t speak or understand Engl...
I am really frustrated after a few long live chats and phone call with TalkTalk. I have a new TV box which I have tried to connect but it won't tune the channels - it doesn't find them. After running tests, I managed to get some channels but the whol...
My tv box no longer connects to the tv
@Karl-TalkTalk I've had my hub connected again for a couple of days now and have experienced no end of issues with it, such as Low sound, or indeed now, no sound Picture changing to letterbox rather than full screen Weak Signal - aerial is fine on TV...
If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
hello, my new talk talk tv box looses signal and needs retuning every day. signal is good generally. anyone experienced this problem ?
Hello,my tv box now takes more than 1 minute to open an app and it crashes out of apps regularly. It is over 6 years old. I would like a replacement box so I’m not waiting longer and so my viewing is not constantly interrupted with crashing.
I don’t know my PIN number