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Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Router light burning out/going dim

Hi, I've noticed recently that the white light on the router from being bright is now slowly disappearing like it's burning out and may stop working completely like how a lightbulb goes dim and goes off when it's not working it's like the same as tha...

Confirmation of full fibre order but no install date

Hi, so I upgraded to full fibre on the 30th May (currently on fibre 65). I had the confirmation email. It said I’d get an email soon about the install date but I haven’t. My install date is supposedly on the 16th June (6 days from the day I write thi...

NO WAN IP ADDRESS SETTING UP EERO6

Hiive been trying to setup my eero6 all weekend and been on with support/online chat to no avail. Now got an engineer coming out tomorrow to check the network. Like most searches on here same issue that others have, during the setup of the eero6 get ...

Fibre 150 and Voice Package

Hi,I've started new contract Fibre 150 and voice package for 18 months as my contract expired on 10.05.23. On 30 th May 23 Openreach engineer installed gray splitter box outside the house and GPON ONT unit in the house and connected Fibre cable etc. ...

donny11 by Team Player
  • 491 Views
  • 2 replies
  • 0 like

EERO 6 PRO NOT RECEIVED?

Hello, I was advised I would receive a new hub, Eero 6 Pro, but this has never arrived? Can anyone check here or do I have to call? Cheers

No fibre connection - Please help!

Hoping someone can help as I am at the end of my tether. A brief rundown of my issues.Cityfibre installed fibre 23rd May.No fibre connection at all, old broadband line still working for 3 days.Spoke to multiple agents - told hadn't been activated so ...

Free fibre upgrade

Hi guys hope someone can help please has anyone actually got the free fibre 65 upgrade can anyone share your experience on here tried searching but can seem to find anyone who has had it free thanks

sharky110 by Super Duper Contributor
  • 532 Views
  • 4 replies
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Virgin Nightmare & TT deals :)

Not sure if this is the right board so please move if need be. Thank you.Well my son was supposed to come and do some sanding but we got involved in changing his and his mums Broadband as both are out of contract.Virgin Media 1 1/2 hours doing an onl...

Pash02 by Enlightened One
  • 401 Views
  • 1 replies
  • 2 like

EERO 6 PRO NOT RECEIVED?

Hello, I was advised I would receive a new hub, Eero 6 Pro, but this has never arrived? Can anyone check here or do I have to call?

Eero problems

Having alot of issue's with my eeros. I can't seems to get the settings page to work on any pc192.168.1.1 I have to adjust settings through a app which i don't have access too.I want to set up a vpn on my router and can'tI can't use team-viewer its w...

TALKTALK RIPOFF

WHY did i stay with this ripoff crew , no help from anyone , slow speeds and disconnects , went from 60mbs to 60mbs and almost twice the price ? where is my 150mbs ?.. why am i paying for a service i do not get ?..About time something was done about ...

badmood by Whizz Kid
  • 1228 Views
  • 7 replies
  • 1 like

EERO SLOW WIFI

On the 14th, I went live and received two Eero Pro 6 boxes, but I'm experiencing slow performance despite having a 900Mbps package. When connected wirelessly, my devices are only getting speeds between 30Mbps to 120Mbps, making it difficult for me to...

UFO ending but no alternative fibre package

I’m a UFO customer in York and Talktalk has informed me by email that they are stopping the UFO service and that I can switch to Full Fibre 900. However having tried many times to do so I’ve been told each time that full Fibre is not available at my ...

Full fiber help

Okay so I had broadband updated to full fiber I've had nothing but trouble took 1 month just to get it activated anyway after numerous calls emails online chats and 3 routers later my full fiber finally active (DONT GET WHAT THE FUSS IS ITS CRAP) my ...

WIFI Dead Spots around the house with FULL FIBRE 500

Hi Mods I have a dead spot in one of my bedrooms where my eero Pro 6 will not reach and my smart devices often struggle if we have lots of visitors in the house who all connect to the WIFI. The main issue is the Blind/Dead Spot in my daughters room. ...

RazzOne by Whizz Kid
  • 852 Views
  • 4 replies
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FF 900, no broadband, no service

I had FF 900 installed in February this year. It worked great until Wednesday 26th April when the connection abruptly stopped working. I’ve had no internet connection since then. The broadband and service lights on the ONT box are both off and the Ee...

dan7960 by First Timer
  • 660 Views
  • 5 replies
  • 1 like

Full fibre Hmmm

Hi ya Just done a check to see if i am offered full fibre at my address and it came back as yes.Now i know i cannot get full fibre as it is an unadopted road and resident will not allow the road of footpath to be dug up.So how can i be offered full f...

Pash02 by Enlightened One
  • 380 Views
  • 1 replies
  • 0 like

free future fibre upgrade

Hi all, well back to the free upgrade to future fibre well guess what everyone its not free, this has been going on since September 2022 , so talk talk have not got my bill correct since my swap to future fibre, i have been trying to get them to corr...

sharky110 by Super Duper Contributor
  • 471 Views
  • 1 replies
  • 0 like

Delay in package upgrade

I upgraded from fibre 150 package to a faster speed of fibre 500 package. I had an email confirmation that the go live was supposed to be the 25th. The new package has still not gone live despite reaching out to tech chat yesterday and then advising ...

user56 by Chatterbox
  • 735 Views
  • 5 replies
  • 0 like

No WAN IP address on set up, openreach say all ok.

Cannot set up eero router, no internet found, openreach confirm no issue their side, with good light coming into ONT, PON light good. LAN connecting to router ok. Just no WAN IP address found by eero when trying to set up. Hours spent on the phone to...