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Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

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Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Fibre 150

When will I be able to get fibre 150 in my area KA18 3HE my son got it and it's far superior to the fibre 65 which I have at the moment he has the erro and a router

UKTV videos won’t play.

Since having full fibre installed, every time I try to launch a program on the UKTV play app on any of our smart TVs the app states it can’t connect to the internet and to check my broadband connection.Ive trouble shooted the problem and found if I t...

Eero problems

Having alot of issue's with my eeros. I can't seems to get the settings page to work on any pc192.168.1.1 I have to adjust settings through a app which i don't have access too.I want to set up a vpn on my router and can'tI can't use team-viewer its w...

Resolved! EERO 6 Using Laptop away from home

HelloI am about to transfer to Fibre 150 from Fibre 35. At present I have the SuperSafe Add-on from F Secure. I am told the Eero 6 router provides its own security for all devices on its network and SuperSafe is not available as an Add-on.The questio...

Limey1 by Team Player
  • 934 Views
  • 3 replies
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WIFI Dead Spots around the house with FULL FIBRE 500

Hi Mods I have a dead spot in one of my bedrooms where my eero Pro 6 will not reach and my smart devices often struggle if we have lots of visitors in the house who all connect to the WIFI. The main issue is the Blind/Dead Spot in my daughters room. ...

RazzOne by Whizz Kid
  • 994 Views
  • 4 replies
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Eero - poor signal - back to old router....

Just had the fibre 900 upgrade with free Eero 6 Pro router. What a load of rubbish this router is. Great signal in the room it's in, walk out of the room and the signal drops 50%. With next to no signal upstairs. Had to go back to the previous router...

Difficulty logging in to MY ACCOUNT

I recently had full fibre 150 installed and since then I have has a couple of issues. 1. Logging in to my Talktalk My Account.On Safari the web connection keeps trying to log me in but keeps flashing back and forward. I have left it trying for severa...

maltster by Popular Poster
  • 510 Views
  • 1 replies
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Digital voice adapter

I have had future fibre 150 and voice since last Tuesday but still waiting on digital voice adapter grandstream after a few chats it still hasn't arrived and agents seem confused about what I am asking for even though I have the email stating that it...

Impossible to get it fixed or raise a complaint

I have FF 150 FTTP installed in Jan23. Worked great for a couple of months but then started dropping out. Sometimes for a couple of seconds and sometimes a minute or so. Tried resetting eero6 - switching it off for 30 minutes or more but made no diff...

grahamh123 by Conversation Starter
  • 1346 Views
  • 7 replies
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FULL FIBRE WITH DIGITAL VOICE ADAPTOR

I have had Full Fibre installed but the Openreach engineer was unable to fit their modem in my preferred location. Consequently the WiFi signal only reaches less than a third of my property which is extremely disappointing. Additionally, the DVA for ...

Sparta by Popular Poster
  • 2624 Views
  • 19 replies
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Complaint again!!!!!

I had my broadband installed on the 30th March, it took a week to get an Internet connection. I woke up this morning and my modem is showing all green lights but my router is red. I have tried turning them off for 5 minutes and back on again and this...

Eero Mesh Coverage

Hi AllI have FF900 Mbbps package with Eero router and additional Eero node. When near the Eero we get v good wifi speed but the range is bad. I have them placed as per the instructions - not near electrical devices, flat at waist height on furniture....

email3g by Participant
  • 1629 Views
  • 10 replies
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Fibre 150

Since upgrading my broadband to the Amazon echo route fibre 150 I have had AWFUL connection it always drops. It doesn’t reach to the back of my house. I work from home and it’s ridiculous having such an unstable connection. My speed on contract state...

Eero Wan IP address error

I’m hoping someone here can help and advise me going forwards. I’m a new customer to Talk Talk and since my go Live Date on the 31st of March 2023 I’ve not been able to access the internet. I’ve been on the phone with many future fibre support team m...

Lewibear by Chatterbox
  • 1846 Views
  • 12 replies
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Install today - PON flashing Los off on modem

Hi i got my fibre installed today and the openreach engineers said it should have a solid green PON light within a few hours once connected, it’s flashing green and has since installation the Eeros app says I have no internet connection. can anybody ...

Resolved! WAN IP address

So it seems there is a growing number of people with this same issue. Switched to TalkTalk Future Fibre yesterday and have had no internet connection since, perhaps the clue is in the product name and I’ll get it in the future…I digress, ONT lights l...

Eero and Hub2 - Connection query

My previous system set-upOne Superhub with ethernet cables linked to TV, Power line adapter for TalkTalk TV box upstairs, for additional TV, and Powerline adapter for ethernet connection for PC in the dining room; this set-up was okay, but intermitte...

Trebor58 by First Timer
  • 1010 Views
  • 3 replies
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New Eero 6 pro wifi coverage is bad

Hello we got upgraded from Fibre 65 to full fibre 500 and the wifi coverage from the Eero 6 pro seems to very bad and much worse than the old routers. We have 1 PC that is approx 10 ft away that gets full 500mbs connection - This is good.We have a se...

Tez2012 by Whizz Kid
  • 2906 Views
  • 8 replies
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WEEE Returns Eero Pro 6

Hello, I have a blocked talk talk eero pro 6 i bought from eBay (they refunded me so no issues there). It'd be good to get it recycled though rather than throwing it in the bin. Can i get a returns package please? It's not registered to my account be...

hw76558 by Popular Poster
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  • 1 replies
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Eero pro 6 router replacement help

I have an Eero pro 6 from talktalk, but this is where the ONT box is, just underneath the staircase, which affects the Wireless signal. I would like to set up a modem/router (with wireless disabled) next to the ONT box and then move the Eero to the l...

dalagar by Participant
  • 3663 Views
  • 17 replies
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New Fibre Connection Not Working - WAN IP Issue

Hi Everything, Have read many similar posts on here but my issue is as follows...! I had CityFibre out to install my new Fibre 500 Connection this week, all went well and the ONT has 4 green lights. Unfortunately when trying to connect the Eero 6 Pro...

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Full fibre 65 and eero router compatible?

I have just switched to the full fibre 65 data only package. I go have an eero router from my previous 150 package. Can I use this eero router instead as its much more user friendly, blocks ads and great on spam.

Only getting 30mbps on 500mbps internet with Ethernet

Hi there, I used to have 73mbps internet connected to my upstairs desktop computer through TP Link Powerline Adapters (AV600) as the router is on the ground floor in the hallway and my computer is on the second floor. After upgrading to 500mbps, I us...

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EERO ROUTER DELIVERY

hi,i was sent a eero router through yodel,which should have been delivered yesterday.today i received a email,saying it was back out for delivery,and then another email,saying it had been delivered.there is no parcel anywhere around my property.i hav...

doblo by Popular Poster
  • 2589 Views
  • 14 replies
  • 0 like