cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Keep alert!

Scammers are exploiting the recent upgrade / migration of emails and sending out plausible looking information to customers. Don't click on any links asking you to refresh your service! Details of the correct webmail link are found in Talktalk's own ...

Mail Plus - cannot login to update mobile number

hiMy query is talktalk mail plus -i have my broadband with talktalk against a talktalk email address and mail plus which i pay an expensive £50 per year against a tinyonline email address - i need to update my mobile number to my new one - i have don...

Email security settings on Kindle

Email stopped working on the Kindle two weeks ago. Nothing in or out with the message “Connection problem (Talktalk)” at the top of the inbox. looking at other messages on here it is probably a security issue with the settings but the limited number ...

scr1361 by First Timer
  • 478 Views
  • 1 replies
  • 0 like

Excluded email on apps / devices

Hi,I appear to have my email excluded/blocked from apps / devices. I am using the recommended server settings. I have not changed server settings since the major security change and update. I have been excluded for 6 days already. Web mail still work...

NickD66 by Popular Poster
  • 423 Views
  • 3 replies
  • 0 like

Creating new mailbox

I'm trying to create a new mailbox with a new email address (allowed up to 5, inMyAccount)When I click "Add Mailbox" The message comes up:"Unable to add mailboxWe’re currently experiencing a technical error. We’re sorry for any inconvenience.You can ...

Cannot connect to talktalk mail servers

Hi,Since 3rd Feb I cannot connect to your mail servers. Webmail is fine.I've spoken to tech support on 3 lengthy occassions since.They Checked settings and some basics confirming both account and settings were in order. Went round in circles . A call...

sg11111 by Participant
  • 2904 Views
  • 21 replies
  • 0 like

mail plus account

cant login to my mail plus account, i keep getting an error and cannot manage my email accounts linked to my mail plus account.This has been happening for weeks and talktalk call centres do not even seem to know what a mail plus account is. Someone p...

Tdarcy1 by First Timer
  • 409 Views
  • 3 replies
  • 0 like

talktalk plus

Since registering for talktalk plus I am unable to add second email address to webmail which work or add to accounts on client iphone.I do not have a myaccount as i do not have broadband.thanks

73sheppy by Chatterbox
  • 1133 Views
  • 12 replies
  • 0 like

TalkTalk Mail plus & Pipex

Hello, I subscribe via DD to TalkTalk Mail Plus to maintain my PIPEX address because TalkTalk decided that I wasn't a geographically viable customer. I have received the update warning emails and have changed my account settings from POP to IMAP. Now...

Bill73 by Popular Poster
  • 1171 Views
  • 11 replies
  • 0 like

Email account will not verify in Apple Mail app

I have two email accounts in Apple Mail, one is working and the other was cut off on Feb 17 by TalkTalk. I have reset the settings as instructed on all my devices (iPhone, iPad and Mac), but I get an error message "Unable to verify Account or Passwor...

JonDavid by Participant
  • 521 Views
  • 3 replies
  • 2 like

Unable to add Onetel.com email address to my account

I have tried to add my legacy @Onetel.com address to my account but I keep getting the message that there are "technical difficulties, come back later"I have put the address in my profile notes (personal information).

robincm1 by Conversation Starter
  • 613 Views
  • 6 replies
  • 0 like

Resolved! IMAP access withdrawn

It appears my IMAP access has been withdrawn as of 17th because some device or service connected to my mailbox is using insecure settings. Webmail works. I access through Outlook on Windows, Android, iPad, iPhone and Mac - all with fairly new OS. How...

SHL01 by Popular Poster
  • 909 Views
  • 8 replies
  • 0 like

Cannot access emails via Samsung email app

Hi Ady, I'm having the same problem with my wifes email address (attached to my account), I have a MailPlus account, could you please add this to the list please? Many Thanks

BBaboon by Participant
  • 754 Views
  • 6 replies
  • 0 like

Wife's email not working via iPhone / mail plus

This is exactly the same issue I am going thru’ with TalkTalk but I’m not getting anywhere after several telephone calls and chat sessions probably totalling over 12hrs of my valuable time! The only difference is that I already had the mail plus acco...

Tud7777 by Team Player
  • 3379 Views
  • 29 replies
  • 0 like

CHANGES TO SECURITY SETTINGS NOT WORKING

Hi Ady, I am experiencing exactly the same problem as fanisgain. Last week, my account was limited to webmail only and I can no longer access my emails via Outlook (I have subscribed to the Microsoft 365 range of Office software), and my android smar...

Email access

I left Talktalk a while back as they could not provide me with fibre to the house where others could. I have since lost access to my email via Outlook (on desktop) and on my iphone. I have tried to talk to someone from Talkltalk and politely, she had...

SteveF11 by Participant
  • 2328 Views
  • 23 replies
  • 0 like

Digital Services

I was paying £5.00 for TalkTalk Mail Plus. I have now had TalkTalk Broadband fitted into my property.Does email come as part of my new package if so do I still need to pay the £5.00 per month for TalkTalk Mail Plus. I am a bit concerned that I am now...

Tiscali emails no longer accessible via MS Outlook

I've been a TalkTalk Mail Plus customer for a few years, in order to maintain an old Tiscali.co.uk email address (I no longer have a contract with TalkTalk as my ISP). All was working well till last Friday, when something changed and I am no longer a...

gordon_r by Popular Poster
  • 3108 Views
  • 15 replies
  • 0 like