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Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Difficulty logging in to MY ACCOUNT

I recently had full fibre 150 installed and since then I have has a couple of issues. 1. Logging in to my Talktalk My Account.On Safari the web connection keeps trying to log me in but keeps flashing back and forward. I have left it trying for severa...

maltster by Popular Poster
  • 366 Views
  • 1 replies
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Digital voice adapter

I have had future fibre 150 and voice since last Tuesday but still waiting on digital voice adapter grandstream after a few chats it still hasn't arrived and agents seem confused about what I am asking for even though I have the email stating that it...

Impossible to get it fixed or raise a complaint

I have FF 150 FTTP installed in Jan23. Worked great for a couple of months but then started dropping out. Sometimes for a couple of seconds and sometimes a minute or so. Tried resetting eero6 - switching it off for 30 minutes or more but made no diff...

grahamh123 by Conversation Starter
  • 901 Views
  • 7 replies
  • 0 like

FULL FIBRE WITH DIGITAL VOICE ADAPTOR

I have had Full Fibre installed but the Openreach engineer was unable to fit their modem in my preferred location. Consequently the WiFi signal only reaches less than a third of my property which is extremely disappointing. Additionally, the DVA for ...

Sparta by Popular Poster
  • 1836 Views
  • 19 replies
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Complaint again!!!!!

I had my broadband installed on the 30th March, it took a week to get an Internet connection. I woke up this morning and my modem is showing all green lights but my router is red. I have tried turning them off for 5 minutes and back on again and this...

Eero Mesh Coverage

Hi AllI have FF900 Mbbps package with Eero router and additional Eero node. When near the Eero we get v good wifi speed but the range is bad. I have them placed as per the instructions - not near electrical devices, flat at waist height on furniture....

email3g by Participant
  • 1091 Views
  • 10 replies
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Fibre 150

Since upgrading my broadband to the Amazon echo route fibre 150 I have had AWFUL connection it always drops. It doesn’t reach to the back of my house. I work from home and it’s ridiculous having such an unstable connection. My speed on contract state...

Eero Wan IP address error

I’m hoping someone here can help and advise me going forwards. I’m a new customer to Talk Talk and since my go Live Date on the 31st of March 2023 I’ve not been able to access the internet. I’ve been on the phone with many future fibre support team m...

Lewibear by Chatterbox
  • 1165 Views
  • 12 replies
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Install today - PON flashing Los off on modem

Hi i got my fibre installed today and the openreach engineers said it should have a solid green PON light within a few hours once connected, it’s flashing green and has since installation the Eeros app says I have no internet connection. can anybody ...

Resolved! WAN IP address

So it seems there is a growing number of people with this same issue. Switched to TalkTalk Future Fibre yesterday and have had no internet connection since, perhaps the clue is in the product name and I’ll get it in the future…I digress, ONT lights l...

Eero and Hub2 - Connection query

My previous system set-upOne Superhub with ethernet cables linked to TV, Power line adapter for TalkTalk TV box upstairs, for additional TV, and Powerline adapter for ethernet connection for PC in the dining room; this set-up was okay, but intermitte...

Trebor58 by First Timer
  • 660 Views
  • 3 replies
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New Eero 6 pro wifi coverage is bad

Hello we got upgraded from Fibre 65 to full fibre 500 and the wifi coverage from the Eero 6 pro seems to very bad and much worse than the old routers. We have 1 PC that is approx 10 ft away that gets full 500mbs connection - This is good.We have a se...

Tez2012 by Whizz Kid
  • 1497 Views
  • 8 replies
  • 0 like

WEEE Returns Eero Pro 6

Hello, I have a blocked talk talk eero pro 6 i bought from eBay (they refunded me so no issues there). It'd be good to get it recycled though rather than throwing it in the bin. Can i get a returns package please? It's not registered to my account be...

hw76558 by Popular Poster
  • 463 Views
  • 1 replies
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Eero pro 6 router replacement help

I have an Eero pro 6 from talktalk, but this is where the ONT box is, just underneath the staircase, which affects the Wireless signal. I would like to set up a modem/router (with wireless disabled) next to the ONT box and then move the Eero to the l...

dalagar by Participant
  • 2515 Views
  • 17 replies
  • 0 like

New Fibre Connection Not Working - WAN IP Issue

Hi Everything, Have read many similar posts on here but my issue is as follows...! I had CityFibre out to install my new Fibre 500 Connection this week, all went well and the ONT has 4 green lights. Unfortunately when trying to connect the Eero 6 Pro...

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Full fibre 65 and eero router compatible?

I have just switched to the full fibre 65 data only package. I go have an eero router from my previous 150 package. Can I use this eero router instead as its much more user friendly, blocks ads and great on spam.

Only getting 30mbps on 500mbps internet with Ethernet

Hi there, I used to have 73mbps internet connected to my upstairs desktop computer through TP Link Powerline Adapters (AV600) as the router is on the ground floor in the hallway and my computer is on the second floor. After upgrading to 500mbps, I us...

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EERO ROUTER DELIVERY

hi,i was sent a eero router through yodel,which should have been delivered yesterday.today i received a email,saying it was back out for delivery,and then another email,saying it had been delivered.there is no parcel anywhere around my property.i hav...

doblo by Popular Poster
  • 1436 Views
  • 14 replies
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4 green light on Modem no Internet Connection

Had installation (Fibre 500) Tuesday 28th, engineer promised me it would work in 45 mins or so. Tried setting up Eero router and just get error message no internet. Connected to modem via laptop with a tested cable no internet. Two long calls diagnos...

Eero 6 not playing nicely with TP link ER605

I have a home network where the LAN from the Sagecom router connected into the WAN port of the ER605 and on the LAN side of this I used the 10.10.10.2 range and everything was perfect. I upgraded to 150mb and had no choice but to accept the eero6, I ...

redpis by Participant
  • 1027 Views
  • 3 replies
  • 0 like

Resolved! Fttp No External IP

Despite City Fibre installing my £28pm fttp connection today, I still have no internet. Three phone calls to different TalkTalk representatives and I feel no closer to getting this resolved. I was promised a call back this afternoon but of course tha...

eero Pro 6E

Hi, if I replace my eero 6 with a Pro 6E from Amazon, would it still work and would I still get all the facilities of the app, such as usage, threat blocks and security scans that I have at the moment?Thanks.

ftwizard by Team Player
  • 541 Views
  • 1 replies
  • 0 like

Eero Pro 6 Delivery

Hi, I was told by an advisor on Live Chat that I was being sent another Eero Pro 6 router (as I was meant to receive two at the time as part of my package). Nothing arrived so I contacted them again and was told the order failed so they put it throug...

Rowan88 by Popular Poster
  • 330 Views
  • 1 replies
  • 0 like

Eero Wi-Fi performance

I’ve recently had FTTP installed and have the eero 6 router. I’m struggling to get Wi-Fi signal outside the room the eero is located. The Wi-Fi on my iPhone also constantly drops out and switches to 4G. I’ve still got my FTTC service active and can s...

GCD2504 by First Timer
  • 705 Views
  • 4 replies
  • 0 like