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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Hi, so an engineer was supposed to come out today to install my upgrade from fibre 65 to fibre 150. Waited in all and nothing just a reminder message. My account is also still showing i am on fibre 65. Thanks
Since last Friday morning my router can no longer connect to the network and the landline is unable to reach a dial tone, and can receive a call but not connecting to it. I used the support page on the website at the time, which generated a fault rep...
I just moved house and I got my router installed in my bedroom today but I want to move the router and possibly the power adapter to another part of my home ie the living room, or another part of the room.I did not know that the router plus all the s...
just received email from talktalk saying they are upgrading me to FTTP (further email and SMS to follow) I DO NOT WANT THIS UPGRADE NEVER REQUESTED IT SO PLESE INFORM FTTP DEPT AND CITY FIBRE TO CANCEL THIS FTTP UGRADE thanks
I've received an email from TalkTalk to say that I'll be getting moved from copper onto full fibre. I've a slightly unusual setup here so I wanted to discuss it with someone. But I guess they've been inundated with enquiries because I've been unable ...
I've had an openreach engineer randomly turn up this morning to randomly check my line, break it and reconnect it. He said my line is showing as the worst one for this particular area and I just didn't buy what he was saying. My speeds are fine but h...
An engineer appointment was arranged for the 21st August between 8:00am/1:00pm,the appointment was confirmed by email [01/08] & telephone call [19/08] The appointment was not filled, I've had no explanation or apology from either TalkTalk or City Fib...
Hello, As of 12:31 23/08/23 My Modem has been showing a solid red LOS light. as well as a solid red light on the EERO 6. I currently have no internet connection or wifi via this. I've tried turning off/on and hard resets to no avail. Feel like engine...
Hello I have a question, when will my new router arrive if the engineer comes on the 5th? Patrut, we’re installing your full fibre on Tuesday 5 September 2023
We were contacted by talktalk about the full fibre upgrade but chose to delay at the time and now have issues booking a new appointment to have it installed, calling and text chat were both to no avail, how can we progress this? The email for referen...
Hi i had full fiber installed by openreach yesterday and after the guy hooked everything up the connection wouldn't work, PON light flashing. he told me somebody would "probably come out later today" to fix it and told me to keep checking the PON lig...
Hi everybody,It's been almost 1 year since City Fibre completed the wiring works outside my apartment in Glasgow to have me connected with Full Fibre.Since then, I'm receiving a leaflet every couple of months advising me to move to a Full Fibre contr...
just a general question but does anyone know if there is a minimum height for a fibre drop wire to be set? learning a lot about the fibre install process and it's interesting stuff. thanks
I'll preface this post by saying I hate moaning on forums, yet here I am, moaning on a forum because of the service I've received from talktalk. I first started off attempting to upgrade my fibre 150 package to full fibre 900, I won't go into how dif...
I have been advised by a helpful person, in the upgrades department, that if I wish to switch from 150 with VoIP to a data only package I will require an engineers visit to install a new line. I have FTTP and an ONT so is it not the case that I just ...
Hi, I was put onto a Fibre65 VOIP contract about a month ago. I raised it as an issue that my VOIP isn't working.I was made to go through some diagnosis procedures and send pictures through of my connection etc.The first time I was told there was an ...
I had full fibre installed yesterday. The engineer couldn't get the Eero to connect. Everything else worked fine - 3 green lights on connection box, still blue light on Eero router. When it came to installing on the app, every time it comes up with t...
I do not even know where to begin with my experience with this installation.I've been with talktalk for along time for broadband and phone and I've never had any issues any slight problems they have been handled very quick and efficiently.On 19th Jan...
OpenReach were supposed to visit my property yesterday (29.06.23) between 1:00 and 6:00pm to install my Future Fibre package; the appointment had been arranged on 08.06.23. Nobody contacted me beforehand to advise me that there could/would be a probl...
So i am very confused i recently signed uoto talk talk from sky i was previously with sky had gfast plan and was paying 29£ then it went to 32 then 34 if renewed or if didn't renew 42£ so sky would not offer a deal. So I moved talk talk. It went live...
I have been without talk talk internet for nearly 2 months, I had engineers attend my house and they saying that from my side everything is working fine but talk talk needs to adjust their system, talk talk says that the problem is my house connectin...
Had FTTP fitted yesterday with Eero 6 and a Grandstream device . Good dialling tone. Have tried a different phone and the usual turn it all off and back on again. But still can't make or receive phone calls. Any ideas?Also they have left the old copp...
Hello, I was a CityFibre customer through AirBroadband / Zybre. They went bankrupt (?) and my service abruptly was terminated with only about 12 hours warning on the 29th May. CityFibre says I can now sign up with TalkTalk... I have done so (3 times)...
Hi All, I’ve committed to a Full Fibre 150 with Digital Voice installation (due on 23rd June) but, whilst trying to get prepared as much as possible, I have a some “niggling” installation queries… hopefully you guys can put my mind at rest? Power soc...
I tried to change my engineer appointment as building work wasn't finished very very rude chat customer service person told me I wasn't allowed and I caused to much problems doing so and cancelled my account after 30 years I need to keep my tiscali e...