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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I had my broadband installed on the 30th March, it took a week to get an Internet connection. I woke up this morning and my modem is showing all green lights but my router is red. I have tried turning them off for 5 minutes and back on again and this...
On the 31st of March at 8:40 according to the eero app our internet went down. We contacted talktalk via live chat and they reported a fault and said they were sending out an engineer to the exchange, they said we would get a response within 24hours ...
Hi i got my fibre installed today and the openreach engineers said it should have a solid green PON light within a few hours once connected, it’s flashing green and has since installation the Eeros app says I have no internet connection. can anybody ...
So it seems there is a growing number of people with this same issue. Switched to TalkTalk Future Fibre yesterday and have had no internet connection since, perhaps the clue is in the product name and I’ll get it in the future…I digress, ONT lights l...
Hi,We had full fibre installed today and have a landline connected via a Digital Voice adapter. Just before he left, the OR engineer said "Whateve you do, don't turn off the power supply for the fibre box or you'llhaveto re-register your phone"Within...
Can anybody help wit settings needed to use a 3rd Party Asus Router.Assume I need my personal settings how do I get them ? And any help with settings on the Asus please.
Hi, At some point on Monday night/Tuesday morning an animal has chewed through the fibre cabling on the outside of our house and as a result we have no internet. I phoned talktalk yesterday and they advised that an engineer would be round today or to...
Hi My fibre connection was installed this afternoon and all seemed to be well. However, I’ve now turned the TV on to find no satellite signal. I went outside and saw the Open Reach engineer has drilled through the satellite cable when running the fib...
Hi, My internet has been down ever since 5pm. I've missed a work deadline on a Friday and I am not pleased about it this!I thought moving to Full Fibre would be stable.. apparently not as this has happened a few times already. Can someone look into t...
I was scheduled to have my package upgraded from Fibre 65 to Fibre 500 today. Unsurprisingly the BT Open reach engineer did not show up, wasting the time I took from work. After reading through some of the awful experiences people have had I have dec...
Hi, We have the issue again where all the lights on the ONT are on and flashing as they should be, router is fine, all should be working but we just don't have internet. This the 7th time this has happened. Can you please treat this as a priority as ...
Secondly, I have been in touch with Dominique on 2nd March about the fact that when Openreach came back to replace the cables they damaged on installation, that they advised that someone else would be back to fill over the cables and hole they left w...
Hi Everything, Have read many similar posts on here but my issue is as follows...! I had CityFibre out to install my new Fibre 500 Connection this week, all went well and the ONT has 4 green lights. Unfortunately when trying to connect the Eero 6 Pro...
After the first engineer not showing in January (which I made a post about), we went through the whole procedure again through phone. We we’re supposed to receive Fibre 150, the TV add on with the 4k box, and a way to still be able to receive calls t...
hi, we have had fttp 150 installed and after some installation issues with the pole and 3 engineers it got installed but didn't get activated, so I phoned TT and supposed to have it activated but its not working, the green pon light is still flashing...
Hi, I'm about at the end of my willingness to get TalkTalk installed now. I'm on the third engineer visit as I type, currently waiting for Open Reach. I already regret switching from Sky, but here's my story. I ordered Full Fibre 900 online to replac...
Morning -I have had notification from Yodel this morning that my router will not be delivered until tomorrow. The Openreach engineer is due to arrive any minute (8am-1pm slot booked for today). Can you confirm that I'll be able to use my existing rou...
We were switched to FTTP (Cityfibre) FoC but now can't upgrade the faster speeds due to a 'problem' between TalkTalk and Cityfibre. Call centre has been pretty vague about the issue. Is this a real thing and when will it be fixed?
Hi, I have been trying to upgrade to fibre900 for over a month but each time an order goes through it fails and then my order is cancelled. I was told by an engineer that there is something fundamentally wrong with my account which needs to be addres...
Hi, our main village pole was knocked down by a car on Sunday evening, i reported it and Open reach came on Tuesday, declared its a big job and we haven`t seen anyone since, any news please, nobody in the village has internet ?
Hi, I have noticed in the past 3-4 days something has been off with my FTTP 900.Basically its as if the internet has dropped but not enough to disconnect me.I noticed it when playing LIVE videos on Twitch or streaming. It would freeze but if I reload...
Hello, I renewed my contract with TalkTalk in December 2022 on the strength of NOT being updated to full fibre broadband in the term of my contract which is for 18 months. I have just received an email telling me TalkTalk / City Fibre are upgrading m...