Hi @Mmatt , @Pez30 , @Bferen , @Frankafrank , @Rusty_2 , @Glendevonfrank , @Glenda5 , @Cathcol , @SCBierton13 , @Suezz , @Chevy1 Can you all please confirm if you have tried the following : removing the aerial = Y/N remove the ethernet = Y/N reboot =...
If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...
I have just purchased the new Talktalk TV Hub. The ITVX and Channel4 Apps are not loaded. When I go to the Play Store to download I am told the the device will not support these Apps. The Talktalk advertising claims that their TV Hub supports ITVX, w...
How long does it take to add a TV boost added now TV 3 days ago and apparently it's still processing
We have a TalkTalk provided NetGem 4K TV Box (TALKTALKTV 4K [BEA5D7]), since installing and until just the other day everything was working perfectly (other than occasional WiFi disconnections despite the TV box being almost next to the router). Howe...
UKTV PLAY and My 5 apps not working on tv box it working on my Smart tv
Hi I just got Talk TV and I'm also paying £17,99 to TalkTalk for Netflix. Now when I try to export my old account from my previous house mate's account, it is asking me to AGAIN sign up to a £17,99 account with Netflix itself. How do I get out of thi...
Every time we watch BBC Iplayer it buffers constantly on the programme
How to get ITVX
How on earth can I remove Netflix from my TalkTalk package. I have been trying every possible method for the last hour. It seems as if the method is hidden somewhere.I don't want to spend all of May calling the help line only for the charge to appear...
Got a new 4k box a few days ago and setup an has been ok till today 28 April. On both catch up and watching live through the box there is a breakup of picture and sound only intermittently but enough to spoil the watching. Can I do a soft reset witho...
I am no a new customer and need multi room. My second tv is a smart tv but quite old and has little functionality. Can I still get a multi room hub
My go live date is today no emails or info on my account about activating my Netflix and now to I left sky because talk talk had the same features and I still can’t watch it?
Please help I’ve asked for a replacement tv box as mine doesn’t power on talktalk said they’d send a new one but the order has gone groom my account PLAYERS
Still trying to watch a Programme on Itvx. I can log in but when I try to watch something it asks for a Pin code. Anyone available to help would bep appreciated because trying to talk to anyone at talktalk is impossible.
Talktalk service (TV/BB) went live on 8th April. got Netflix and Now activation emails. Netflix worked fine. Now didn't, linked to a dead offer page. Spoke to advisor on Chat about it and said offer had been withdrawn at short notice. put me on new d...
I am unable to get itvx on my talk talk box. Do I need a new a new box and router??
Hello,my tv box now takes more than 1 minute to open an app and it crashes out of apps regularly. It is over 6 years old. I would like a replacement box so I’m not waiting longer and so my viewing is not constantly interrupted with crashing.
Hi, I’m 77yrs, have managed almost everything with new tv hub, the app usage I can’t remove from screen, please how to remove, thanks
I had my new full fibre system installed 1 week ago, since then I have been unable to upload programmes in the STV player. Engineer was out today and checked everything and even he doesnt know what the problem is. Has anyone else had this problem?
Unable to update my box and apps including ITV X
Programmes keep cutting out on ITVX. Why. Can you help with language that I can understand
I joined Netflix yesterday. I have two TalkTalk TV boxes. When I login to Netflix via the app, on each, I’m advised that my package doesn’t include Netflix streaming on this device or words to that effect.Not sure what to do.
Having recently installed a new TV hub box I have gone on to ITVX to watch a programme but it is asking for a pin but I have not set up parental control so do not have one ?? What can I do to rectify please
Trying to sign into Itvx on my new tv hub box and keeps asking me for a pin . Didn’t do that on old box. Where can I get PIN number
My 'apps' do not connect without us reconnecting to our account, or switching the broadband on and off. The other parts of our television work fine. When we turn on the TV, it says 'apps not available'.
How do I get a PIN number to access the My5 app