Hi @Mmatt , @Pez30 , @Bferen , @Frankafrank , @Rusty_2 , @Glendevonfrank , @Glenda5 , @Cathcol , @SCBierton13 , @Suezz , @Chevy1 Can you all please confirm if you have tried the following : removing the aerial = Y/N remove the ethernet = Y/N reboot =...
If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...
If I buy a TV for my bedroom am I able to stream the apps that I currently subscribe to through Talk Talk. In other words is multi screen available without needing a second box for the TV. I know I can sign into these apps on my tablet so i am assumi...
I can't get subtitles to appear when viewing Prime material. I have tried the Settings-Accessibility-subtitles route but it makes no difference on TV. Subs appear on my iPad so it's not the movie at fault. There seems to be no Prime-specific subtitle...
I have a TalkTalk tv plus box and subscribe to Nowtv sports. Can you confirm whether the Nowtv app on my tv box is being supported ? It is impossible to watch a match because the app continually freezes.All the other apps on the talktalk box are curr...
I cancelled Netflix directly through my Netflix account on 22nd July. I didn't realise I was supposed to do it via Talk Talk and I see a charge has now come through on my latest bill.Netflix should run until 14th August after which it should not be r...
Until recently LEGEND had a separate Catchup app, but recently it was merged with the CBS Reality app. I am no unable to watch any Legend programmes using the CBS app (Legend app has been removed). This is not restricted to my Talktalk Youview box as...
Hi,I have a TV plusbox. It is saying there is no connection to Broadband and the router does not have the TV light showing as on. Consequently I cannot get iplayer etc. I have turned them both off and rebooted and done the checks that the website ask...
so Im really frustrated! I've just renewed my contract with TalkTalk. I've been with them constantly for over 20 years.. since they were Onetel in fact! I have one of the Huawei boxes. It's started freezing and failing to record (I have tried all sor...
I've just had full fibre (150mb/s) installed which is up and running. As part of the new package, I subscribed to NOW TV Cinema. Using the link sent to my email, I activated my Now TV account on a laptop which autocompleted the username and password ...
This is driving me mad! If I use one of the apps, for example ITV Hub (I'm STILL waiting for an update to ITV X), it hangs several times at an ad break, and at other times. I have to press the pause button, then rewind button for a few seconds, then ...
HiMy speed last year was 20mbps until on 22 August Openreach “fixed “the line. It dropped to 16 and I noticed later my minimum guarantee was 15mbps. At Christmas I got an LG OLED 4K TV which has been great for UHD viewing, only occasional drops in pi...
Have just renewed my broadband contract with TT. Included is 24 months nowtv. A good offer.But... it failed to load up because it claimed there was an existing account with nowtv.There is indeed an existing account but I want it replaced with the new...
Hi this worked fine Sunday night but last night & tonight I want to finish watching something but it will not work. Why is this please as do annoying?
Remotes/Accessories function is not under Settings - cannot update Remote Control FirmwarePressed 7 and 9 together to reset the Remote Control, without successAlso cannot pair the Remote to Panasonic TV - Viera Link is OnBeen through all the help and...
Hi There, I seem to have a problem with my internet speeds anytime i use any of the streaming apps on the Youview box, i have sky sports HD with NOW TV and any time i watch NOW TV through my Youview box the picture starts off in perfect HD but after ...
My old DN372T packed in - blank screen and no communication with remote controller. Replaced it with one the same known to be working. Each time I try to use BBC iPlayer I get the message to sign in using the 6 digit code on screen using my tablet. I...
@Karl-TalkTalk starting my own thread as the advice I gave on another thread did not help me either. When I tested for the other OP, mine was ok. Last night I hit the same glitch. Played HOW for the grandchildren and after around 10 seconds the scree...
@Michelle-TalkTalk my box has still not updated. I suspect this is because a group of people have been left off deployment of the fix. Those who are on Trials. Can you please escalate. I will also write ti the trials team. Thank you
We have two talk talk boxes , (one of which we purchased from you, not free with package) connected to two different tv's with a shared aerial access.Everyday we are having to unplug and reboot talk talk box 1! . Sometimes more than once a day. This ...
so after what seems ages last night, inputting all my app log in info and setting up the 4k box..I ''turned it off'' with the remote ( red light on ) and when I came to use it today...I had to re input ALL my app log in info ...Why ? and for some cha...
I have 2 problems with TV4K box :- i can't record at the same time more than one program- i can not watch replay of matches on my Amazon Prime app.I had no such issue on my old TV box Any idea ? Thank you
Hi I’m trying to watch Emmerdale on ITVX and starts to play and then a pop up comes up with where’s my show I’ve tried different tv programs and get the same pop up it’s even the same when I watch Netflix Amazon prime my5 no mater what try to watch t...
Hi, All 4 Player is not working on our Humax box. The menus work and adverts play but then the actual program alway fail with error 4102-render-decode.ITV player is always fine.Software and apps are up to date and power cycling doesn't help..Componen...