Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Not long ago I made two separate calls of over an hour, freezing my butt off, due to the room with the router having no heating! Going around the houses we decided to go with the engineer call out route. Obviously I had to agree to the £75 call out f...
Seeing particularly low speeds consistently, despite being able to see the telephone exchange from my window. TT have consistently closed tickets as "resolved" despite not doing anything, even one time claiming that "Engineer Visited premises and swa...
Internet speed to router is good (78 Mbps), however speed to device is poor (47 & 17 Mbps download and upload respectively). What are the likely reasons for the poor speed to device(s)? At the moment if we are watching a Netflix film for example and ...
Hi, I am unfortunately dealing with MH issues so please bear with me. First time a internet problem like this has happened since joining TalkTalk in 2017. Since yesterday morning my internet connection keeps on dropping then starting again throughout...
Upgraded to fibre 65 few weeks ago, still seem to be stuck on the old fibre 35 package. I’ve tried rebooting the router after 30 mins to reset the DLM connection to no avail (using the supplied Sagemcom router/ WiFi Hub) and also my own TP-Link Arche...
Speed and stability of internet poor all this week was fine until then getting iplayer buffering and timeouts every half hour or so. I have not changed anything. Only just reaches guarenteed download speed of 5.9mb half the time and upload guarentee ...
Been on fibre 65 for a few months now, and to be honest I wish they had kept me on the old copper connection, which was more reliable and for the most part faster. Sometime on fibre my wifi speeds are below 3mbps and at best about 32mbps.The chap who...
It's now 8 days since my Fibre 150 installation and in that time speed check tests have shown that the download speed has not exceeded 60Mbps (except on one occasion when it actually reached 100Mbps) with upload speeds between 250Kbps and 7Mbps (usua...
My upload speed dropped from 0.6 Mb/s to 0.3 Mb/s recently. I cannot use this service for Zoom and Teams! There are also times when ping tests to DNS result in times excceding 2 seconds and packets are dropped. Download is reasonable at 10 Mb/s - sti...
Hi - I moved last November (just down the street), and was told by the Home Move team that we had to downgrade from Fibre 65 to the lowest Fast Broadband. The Home Move Team said that it would only be temporary, and that in a few months we'd be able ...
I've been an AOL/TalkTalk customer since 2004 when I bought my first computer. Over the years there have been many issues, some resolved satisfactorily and some not, but the most significant ones have had to do with fluctuating speeds and not receivi...
Hi, Last night around 12pm, my internet started dropping out every 5-10 minutes. This morning, the internet has stopped dropping out but I’m only getting 90-100mbps instead of 900+. This is the fourth time this has happened in as many months since ge...
My guaranteed MBPs is 40 and it has not gone over 22 for the last 3 months. Where doi stand with this. Am I entitled to a refund
Hi, Had my Fibre 900 package activated on the 7th, tested this with both the TalkTalk supplied Eero router and my own Asus router, but I'm experiencing slower than expected upload speeds. When running speed test I'm getting the expected 900Mb down, b...
Speed test on laptop Speed test on phone. Apart from smart tv, which was not switched on when I did tests, these are the only devices connected to Wi-Fi. Have phoned technical support and also online chat. Each time they run tests they say the speed...
Hi everyone, I had an OpenReach engineer visit today to fix a line fault which caused my internet speed to drop drastically over the past few days. One of the things he mentioned was that I was on an 80/20 line profile but my phone line is made out o...
I have Fibre35 with a sagemcom router. I normally have a download speed of up to 20mps but my upload speed is only about 0.7mps, I understand I should be getting an upload speed of up to 10mps.I have reset the router by turning it off for 10 secs, I ...
I need the openreach engineers to come back and sort out my new fibre 65 cable, as I told them it had to use the same route as the previous cable, but they did not listen, now my landlord is unhappy, and he will rip it off his building if it isn't mo...
Good afternoonFor the past week my speed has been around download 37 mb and is normally is about 52mb and around 13 mb and that is normally around 17mb uploading speed.I have reset the router etc. but only for about 30 secondsi did posted a other mes...
I have been on fibre 65 a while after upgrading from fibre 35 and due to the fact the green BT cabinet is quite a way from my house I get a constant download speed of 35 Mbps with a line rate of 39473 kbps. Whilst reading a article about Talktalk pac...
Hi, I have a new contract and it’s states minimum speeds of 100 mbps download (which I guess is close but never exceeds this) but 21.2 mbps upload speed - I never have had more than 10% of the download speed Everything else is fine - connections/kit ...
Hi New here. Appreciate any help.Since my Fibre 150 was installed by the engineer I have not had more than 50/30 speed.I have tried a connection test & all it says is a fault has been detected & we are looking into it & nothing happens. Wishing I'd n...
Hi, I had Fibre 150 installed 6 Days ago and I have not been able to connect to it via my Eero 6 or my old talktalk router via the Red WAN. Openreach have been out and checked its all installed properly but apart from that no one seems to know wha...
HiI'm trying to help my sister with her Fibre 35 connection. She is very old, non technical, and can't deal with this herself.The download speed at her house is very good at 20 and that's no problem. But the upload speed is 0.4. It used to be around ...
Hey folks,Just had fibre 900 yesterday.Nice install from city fibre guys Trouble is the eero only has 1 spare Ethernet and we had 2 consoles and tv hardwired before.The PS5 is not working well on wireless with uploads in the 800 kbps region someti...