Why is there an invitation to pay the current month's bill, by card payment, when the account is already nicely set up, so that TalkTalk collects the amount via direct debit? Am I invited to pay for it twice? Not a big issue, but annoying. Bill
Hello, i am still waiting for the auto compensation due to late start of service, my service was supposet to start on 13 October 2023 and went live on 22 March 2024, all the way through when i was checking on the progress the customer service represe...
Hi - I have just switched from FF65 to FF150 (with considerable difficulty) with a broadband cost of £30 per month - however I have just been charged the previous rate of £35 and a few pence for April, and looking at my package details the old pre-co...
Payed bill earlyer and still got an email saying that i have to pay
Hello, I would like to know why my payment dates keep changing I set it up for the last day of the month which is when I get paid yet today you have tried taking the money when I don't have it because I don't get paid until tomorrow! Now I'm going to...
I was having issues with slow speeds and connection dropouts. I contacted TalkTalk customer services and they ran trough a series of line tests and I did everything they asked. after about 20 mins the TalkTalk agent said they were unable to diagnose ...
Why is my first bill £35 instead of £28 and whys it due 12 days after the Internet was first installed which was the 17th April
I've tried twice to removed this add-on from my account and recived confirmation emails it was removed, but when i get my bill its still charging me for this feature i dont use. Can anyone help me remove this add-on thanks!
Good afternoon, I left talk talk in October 2022. I had been with talk talk 10 years and never once missed a payment then on leaving I was advised by phone when I asked I could cancel direct debit as I had paid the account up to date. Weeks later I r...
Hi, my activation date was 27th of march on theory but it took ages to solve the connection problem and this morning an engineer fixed the issue. So, I got my internet more than 3 weeks after the promised date. I am asking for a compensation and an a...
Hello,When I log into my account, all I see is blank pages?Is there a problem at Talktalk? regards,Neil.
Changed direct debit and got email payment didn't go through. Also I will be charged extra £12.50 admin fee for my next bill. How is that my fault? I paid with new card as soon as I got the email. Any way to waive the admin fee?
I have a credit card set up to make payments for my service but in the last six months this has stopped working. The bank tells me that the problem is with Talk Talk but Talk Talk tell me it is due to the bank Bin Blocking. Has anybody had a similar ...
I HAVE LEFT AND CHANGED PROVIDERS HOW AND WHEN WILL I GET MY REFUND
On February 19th 2024 received letter from Talk Talk saying I had overdue balance of £15. Due to being away I did not manage to query this with TalkTalk until 27th March 2024. When I clarified via an online chat with 'Kim' that there was no outstandi...
Just really 2 quick questions about billing date, how long after bill date will talk talk suspend internet and do I get an email reminder if isn't paid my due date
I am disputing an engineer charge and require an email address to which I can log my complaint.
I signed back up on the basis I would receive a £100 gift card 45 days after the start of my contract. I have not received anything and the date has passed now.
Hi, I cancelled my service with TalkTalk on the 6th of March with the last payment being on the 27th of March, with the "Final bill" or so I thought. Today I've received another bill for an entire month starting the 28th of March to the 27th of April...
I have been charged £75 for a service call out earlier in the March. When the service engineer called to fix the problem he said I would not be charged because it was a service fault. It states this also on my account but they still got the money fro...
Unable to View my Bill online - it says Oops! Try and reload but still the same response!So how do I view my latest bill if this error keeps reoccuring?
I'm currently experiencing an issue with my bill. My connection has been very slow since the beginning of January for a few weeks, with an internet speed of 0.5 or under, making it nearly impossible to connect before completing stopped working. After...
My contract ended on the 29th February. I haven't agreed to a new contract, but I have been debited money again this month and so I checked my account and it is saying I am in a new contract until April 2024. I haven't agreed to this as I am with a n...
I have been charged for months for uk call boost when I have removed this online month after month and also called to remove but I have been charged and not received a refund for all the months paid when I have never had this on the beginning of my c...
On my Feb bill, I noticed calls we had not made, only myself and husband live here, and I never use the landline I use my mobile. I asked about this because I got hacked end of Feb and was worried scammers had got into my talk talk account. The calls...