Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I need to get in touch with Tech support I have an open ticket and have a urgent update they need how fo I get in touch?
HI. Can anyone help me know the process to get a BT phone duct unblocked?Ours is blocked and I suspect that may be causing some intermittent issues we are having with our connection as otherwise everything else seems to check out.Thanks in advance.
So after waiting for our install, OR (or their contractor MJ Quinn) did a terrible job. Not only did they make a mess of our internal wall by just leaving the old socket uncovered and open, with the ONT hanging above it (all they needed to use was a ...
I've just moved house. TalkTalk said it would all just work from the 11th of this month. I then get an email saying they need to send an engineer. We're away on the 11th, so i'm trying to reaarange. I don't have an option to change the appointment un...
I am currently seeing a throttled upload speed of 16Mb/s (all good so far), however download speed is extremely limited (and limiting) at only 1 or 2Mb/s, regardless of whether the device connected to the router over ethernet or Wifi. I have gone thr...
Hello there I am moving from my current address this 2nd April and I would like to be a talk talk #fiber brodband customer what should I do Thank you
Hi, hoping to get some advice here. I've moved properties, took my router with me as advised. My go live date was 01/03/2024. I have no Internet still. I've had 4 engineers out, most recent was today. He told me there is no issue issue with the cable...
Hi, Does anyone actually know what the engineer will do when he comes to upgrade my standard broadband to fibre 150? I have copper cable to phone socket so no overheads etc or fibre to house as such....
I have just set up my new catch up box. It seems to be working ok. However I do have a problem with accessing news text. When I go into 702 station and press the red button, the tv screen remains blank.
so in Aug 22 I was offered a free upgrade to FTTP as Talk Talk were installing locally though Freedom Fibre. The paperwork I received confirmed this free upgraded and suggested I would be getting an introductory offer upon my renew date. So a man tur...
My FTTP 150 is due to be installed in a couple of weeks. I just have a few questions so I'm fully prepared and clued up.I currently have ethernet cables running around my house in a conduit. It would be a simple task to run the cable from the pole th...
Hi all, I had been move a new addresses, but the broadband from now not working. I hope we can fix it asap. thanks,Kelvin
The power supply on our Gfast modem has failed. I need it to be working. Where can I get a new one?
I have complained and I have complained, but nothing gets done, so now I am thinking of putting in a complaint with the ombudsman. I am sick and tired of Talk Talk. I can't remember how many times I have asked for my problem to be fixed. I never get ...
Ok, so my fibre broadband stopped working on Thursday 15th February. Went through the live chat to try to fix the issue. Restarted Eero router, restarted ONT box, factory reset of the Eero router, but none of that worked. I tried a second Eero router...
Since midnight today talktalk.co.uk website is down and since yesterday I lost my g.fast service.
I have been trying to upgrade to Fibre 150 since the 20th December 2023, and keep getting rejected.I don't get an email telling me that it is rejected, nor no reason.I have an agent trying to find out why but he can not get any answers either.I have ...
My WiFi router has been blinking orange since the 15th of February. I did a connection and line test online, and it said there was an issue, then later it said it was resolved by an engineer. However, it wasn’t so I rang up, and after doing whatever ...
I ordered Fibre 65 - unfortunately I missed the engineer appointment due to missing the email regarding him arriving. I received NO further communication about him coming - no SMS on the day, no email regarding a missed appointment - nothing.Meanwhil...
Hi there,I have Faster Fibre, with an expected guaranteed speed of 20Mbps.That's simple, I never got to that speed, like ever.I've been a customer for 5 years, and as far as I remember it was peaking at 8Mbps from the start, but lately I'm getting a ...
It's time to renew my contract but I wonder if I should stay with TT?My contract was for £22 which after a year jumped to £25.12 with occasional charges for things I do not use, like TV, etc. I suppose to get Fibre 35 deal that guarantees 35Mbps spee...
Dear Community, Let me start from the beginning, we signed a contract with TalkTalk in January 2023 for 18 months. We chose the Fiber 250 package and when the Openreach engineer installed a new socket and modem, everything was fine, the speed was alm...
My 90 year old mothers broadband is not working. I need to get an engineer out to look at it. How do I organise that?
Hi, I have Fibre 35 and the internet has been down since Saturday. The connection showed a fault on the line and the report’s been logged but there’s been no update. My reference is: REP-13895172Any updates would be great thanks.
Last week I had a fault with my broadband that caused my download speed to grind down to almost nothing. The fault was reported and it’s now back to normal, but my upload speeds are now about half of what they were. They’ve normally been around 8Mbs,...