Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hello I had Fibre 150 with Digital Voice installed today. While I am getting good speeds to the router, my landline phone (plugged into the digital voice adapter, which is plugged into the eero) isn't working at all - I cannot make or receive calls. ...
How do I find network security Key for connecting to my network.
Hi - I moved 5 minutes down the road in November, and in the process we were told by the Home Move team that we had to downgrade from Fibre 65 to just Fast Broadband. The man on the phone from the Home Move Team said that it would only be temporary, ...
I GOT A MERCUSYS AC1200, HALO H30 WHEN IS IN CONNECTED TO THE OPEN REACH WHITE MODEM FOR G.FAST IN ROUTER MODE, INSTEAD OF GETTING THE SPEED WHICH IS COMING TO MY HOME, 145/150MBS IT DROPS DOWN TO 95 MBS, AM I DOING SOMETHING WRONG IN THE SETTINGS? T...
Hey folks,Just had fibre 900 yesterday.Nice install from city fibre guys Trouble is the eero only has 1 spare Ethernet and we had 2 consoles and tv hardwired before.The PS5 is not working well on wireless with uploads in the 800 kbps region someti...
Hi, I recently got a new router and need wifi optimisation turned off like it was before. I can provide my serial number from the back of the router in a Private Message Thanks
My wifi is being is being effected by neighbours equipment on channel 1 . It’s fine on channel 11 . Can you disable the optimisation please .
I think my Fast 5364 router has recently grown a guest wifi, I guess by firmware upgrade (SG4K100158). It is of course possible it's always been there, just I havent spotted it before. Being slightly wary of the potential instability of a new feature...
Hi,There was a brief power cut in Edinburgh and my WiFi stopped working. I have tried restarting the box, trying a different socket and everything else but the hub will not turn on. I think the fuse may have blown in the adapter/power cable. Is it po...
HiI've had problems with my Wifi since at least Wed when I noticed it. I spoke to an agent and he was sending me a new router. It is now Friday evening and still no router so I tried to contact someone. Fat chance, every way I try I get stopped. I've...
I have reported via the online portal via network test a fault 3 times now.Each time the fault clears (assume done). Same issue with very very slow internet speeds so run another check only for it to tell me there is a fault and it is being dealt wit...
I am hoping you can provide some assistance with regards to my work VPN.I am not able to get access to PPTP on our router which is causing difficulty with my employer.When we first moved over to TalkTalk from another provider I was able to gain acces...
The software on my router: (D-Link-DSL-3782) is up to date, but over the last few days needs to be power cycled several times a day in order to restore internet access over both wifi and ethernet. In most cases all the lights on the Router remain gre...
Hi, I'm at my wits end now with all of this. To start with this is my fault as I didn't pay my bill on time and was cut off on Saturday afternoon. Payment was made promptly via the telephone payment service and I then spoke to a member of the team wh...
Hi, I'm at my wits end now with all of this. To start with this is my fault as I didn't pay my bill on time and was cut off on Saturday afternoon. Payment was made promptly via the telephone payment service and I then spoke to a member of the team wh...
Can you advise when the last firmware upgrade was applied? I noticed now there are hidden guest networks which weren't there before which implies there has been one. Current version: SG4K100158 The reason I ask is because about 3 to 5 times a day the...
Hi,Over the last few days there has been a lot of disconnections and reboots on my TalkTalk Internet, related to TR-069 activity, especially today. Up until today I've had very few disconnections. I haven't made any changes to my home set up or added...
The wireless channel on the TalkTalk WiFi Hub (Sagecom) keeps changing despite the fact it has been manually set to a static channel. I raised this with TalkTalk in 2019 and found that it is TalkTalk that are doing this in the name of WiFi optimisati...
Hi,I have been experiencing problems with the stability of the Wifi connection on my SAGEMCOM FAST 5364 router. The connection either slows right down or fails completely at times. Wired internet access is always fine.I have read other posts mentioni...
I am increasingly experiencing short (about 10 second) dropouts on my broadband. First noticed it with my Amazon Echo and now, as I have started using the TalkTalk TV 4K box, I am much more aware of the problem. Last night, watching terrestrial TV, 3...
TT provided me with a Wifi Booster Sagemcom Fast 266 because of a history of dropouts. It worked initially, although it didn't solve my broadband problems. TT have subsequently provided me with a replacement Sagemcom router which I have installed and...
Hi, I've been living with this for a long time (I did have some older posts) Every so often, average maybe once a week, all devices drop off 2.4GHz and are unable to connectI can resolve by turning off 2.4GHz in advance admin and then back on again. ...
As of today, my Fibre 65 router has an orange flashing light forever. There's no WiFi from it, and I can't get an ip address using a wired connection so can't access the admin console. TalkTalk have said that they've detected a fault and an engineer ...
Hi. I have signed up here on behalf of my fiancee as we are having difficulties limiting a couple of teenagers access to the wifi when they refuse to go to school, without disturbing everybody eles usage. We are currently employing the Sagemcom FAST ...
This is by far the worst internet I have ever had. It does not work. Connection on box is white. Says it’s connected fully but does not work. I have missed days of work because of this. This isn’t the first time it happens and it seems you are using ...