I have realised that I am still being charged £9 per month for international calls. We made a short international call yesterday and have discovered we have been billed for it. This is disgrace! Why am I still being charged for something that appears...
I am on a Fibre65 package.Under account settings, International Boosts and Unlimited UK calls are NOT SELECTED,but in my bill I am being charged 9 and 16 pounds respectively.Is this part of the Fibre65 package settings or a mistake in the billing?And...
Can any one tell me how to cancel Unlimited UK Calls Boost.I have tried online as per instructions but it will not work. The delete option is not offered.I have tried Chat several times but it's never available.I have tried phoning 03451 720088 but j...
I have been charged for months for uk call boost when I have removed this online month after month and also called to remove but I have been charged and not received a refund for all the months paid when I have never had this on the beginning of my c...
I arranged with talktalk chat on 09/02/2024 to refund a charge of £9 for international Extras Calls Boost as we had previously upgraded to International Max Calls Boost, and to have International Extra Calls Boost cancelled; which I was told it was. ...
I have been calling for the last two days to cancel the addon 'Unlimited UK Calls boost' and have tried to do it myself online but I can't find an option to do so. Any help greatly appreciated.
This is listed as a £16 a month option on my account and I want to remove it. But there is no removal option for this anywhere under My Account or Telephone Settings. The only options listed are things like Caller Display and such. I cannot find any ...
I cannot turn off my ‘unlimited calls boost’ but I no longer want it. Please could you turn it off for me as it is too expensive now. Thank you.
Like others I want to cancel my UK unlimited calls boost but can't do and get no response from chat -tried 2 days in a row. Thanks for any suggestions
Hi, I’ve tried repeatedly to turn off / cancel the Super Safe Boost. I’ve followed the instructions to access my account, broadband & then security settings. But when I select No to turn off the boost on the next screen nothing happens - Idint get ta...
My contract states that add ons can be cancelled after one month but I cant find any way to cancel my unlimited call boosts .any guidance will be appreciated .
Hi I cancelled my boosts; Unlimited UK Calls Boost and Last Caller Barring in December. But I am still being charged the £16.00 for the addons. I have since cancelled the boosts a further three times and I have the emails confirming the cancellation ...
Looking to cancel my "Unlimited UK Calls Boost" add-on but it's not listed on the add-ons page of my account to remove, only gives me options to add other services.
Since July 2023 TalkTalk have been billing me £16 / month for Unlimited UK Calls Boost. I never requested this boost. I do not even have a phone at this address and have never even used a phone ever on this account. Further, it appears impossible to ...
Hi. I am currently enjoying an offer for this, free until 8 February. I am unable to cancel this myself via My Account as the option is simply not there. I have reported this before and I believe others have done also. So I got onto live chat yesterd...
HiI noticed a few months ago that my bill went up to £42 and I now found out it is because of the unlimited calls boost for £16. I don't use the landline so would like to turn that off. It says I can cancel the addons at any time but when I go to man...
I've been trying since November to cancel the Supersafe boost, can't get connected to a Live Chat to sort it. What do I have to do?
Hi all. How can I actually get this removed and get refunds back to 6th October, escalating via Chat doesn't appear to work (and Chat not working for me today anyway) are support here able to assist, please? ----- My Dad contacted Chat back on 6th Oc...
How do I cancel an existing boost, please?
How do I speak to someone about add ons to my bill I did not ask for?
Another post on behalf of my parents... they cancelled their unlimited calls boost on 9 November due to the price increase to £16. They had already paid for this boost until 3 December according to their bill summary in their online account. As they ...
Hi,as title, cancelled u/l calls boost 9 Sep and have a confirmation email of this date (can pm if required), but boost charge still included in October’s bill.Please can this be cancelled accordingly and account adjusted in respect.Many thanksM
The call boost setting is missing from my account. I want this removed and the charge for this month removed from my bill. When I tried to login a few hours ago I was met with a system maintenance message, please try later. Now that I can login the c...
Can someone please help me on cancelling my call boost. I feel like I’m going round in circles like a lot of other posts I have
Hi, I want to cancel the unlimited phone boost that you are about to charge me £16 a month for please. On the grounds that I no longer have a home phone Cheers