For help with your TalkTalk TV box, channels and apps.
If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...
My box has stopped recording. I have switched everything off and on again. It says recording when I try to record but when I go to watch all my recordings say Failed to record.
For the last week my recordings won’t work. I set things to record and they disappear. I do the same again and it happens again. Nothing is recording and no planned recordings are saving even though that show as scheduled initially.
TV box fails to record programmes or play back previously saved recordings. When the record button is pressed or a future program set a pop screen shows recording has started but when viewed in My TV it shows programme has failed to record. Similarly...
HiMy 4k box has decided to dump 'future' programmed recordings. It has retained recordings already recorded (on the stick - only half full!) and will record a program which is starting. I programmed a few future recordings which showed up as usual un...
I really don't get on with the TV hub and would rather have one that records. Are there any options?
Has anyone got the new tv hub and are finding it not as good as the old youview box due to the lack of record function?
You sent me a new tv hub box over a year ago. When I telephoned to advise that I was not happy with the replacement box. I was at the time advised that you would send me a voucher to redeem on Amazon for a usb stick? As the new box does not record. (...
I am asking this for my elderly neighbour who has been with talktalk for years. She is 89 years old and wants to be able to speak to an advisor about her TV box not working right. She had the old box you can record on and it has stopped recording. Ho...
I have the TT Netgem N7950 recordable TV box.I use the recording facility frequently especially where the program that I want to watch is not available on catch up. Is there a setting that I can change that determines the start time for a recording? ...
Can anyone tell me how to format a 982GB memory stick for a TalkTalk 4K box?
Apologies if this appears twice. New here and my initial attempt to post doesn't seem to have appeared. 372 box did a soft reset a few nights ago. Perhaps this was an update? Since then, I've had recording problems. I'm wondering if it's down to a wr...
My talktalk video box has become faulty. How do i get another one?
YouView Box not recording any channels and I cant watch pre recorded programmes. TalkTalk technical support useless. Had to keep looking up tech notes. Just said box broken. Spoke for 1.5 hours and told I need a new box that won’t record. This proble...
When recording tv the playback is pixilated so that watching is impossible. Do I need a new talk talk box and how do i get one?watching live is perfect.
Are there any Talk Talk TV boxes that will record whilst watching a different channel? My current YouView box is about to be unsupported for apps so I'll need to upgrade, however it looks as though the new boxes don't have recording features... not u...
In August this year I, foolishly, agreed a year contract with Talktalk. They sent me a new TVhub box, which I did not request, and charged me £9.95 for delivery of same. I discovered this new box does not allow for recording. I spent a lot of time on...
I have had new Hub for 2 months its fine but still need to record programmes ,so I can use subtitles and FF through adverts , should have kept old TalkTalk box when upgrading if I had known , any suggestions for what other device I could use in tande...
I have been supplied wirh a netgem box and it is totally useless. The menus are clumsy and it is impossible to get it to record from a station that I am not already watchinch makes recording pointlrss.. If this is a common fault I may have to re-cons...
I've just been given a talk talk hub box. But U can't see where the record button is on my remote?
You have sent me a new tv hub but it does not record or replay as the old one does. You have said this will cost £3 per month extra. I am sending this box back as I can't work it. Wil you make sure that this £3 p/m is not added to my future bills. Th...
My tv is old but it still works. Now the old set top box no longer supports Netflix is there any point in getting a hub if I get a smart tv. If I kept the set top box would I be able to record on that. I take it the hub won’t do that.
I didn't pay for the TV element of my TalkTalk package (this current contract, ending Jan 31st 2025) and I've had this box since 2018 (so TT CS tell me)yet I now no longer have the TV element either, as of late Aug/early Sept, due to errors by TT, st...
Would some one please contact me. Im a senior citizen and have photographs of the fault showing on my TV.
We have been sent a new TalkTalk Hub box to replace an old box. The user is a 94 year old who enjoys simplicity such as being able to record programmes and seeing them again and again. The new box doesn't appear to have a recording facility or a hard...
I have just received my TV HUB - I still wish to record programmes as I do not want to play and watch the adverts but fast forward through them - also I record radio programmes particularly radio 4 but I cannot see that this is possible . Is it possi...