Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Any known issues to why I can’t log into the main website to view my service?Only lets me log into the community service.Wifi is fluctuating a lot on PS5 and mobile - from unusable speeds to top speeds. Any known issues nationwide or In the area CH2 ...
I am currently having to reboot my router up to four times a day as the WiFi keeps dropping out. This is becoming increasingly frustrating. As soon as I reboot all is ok again. The router is always displaying constant white light when the WiFi drops....
Hi, for the last few weeks I have had broadband (faster fibre) problems on an evening. There doesn't seem to be a problem during the day but come early evening everything slows down and it's often impossible to connect to sites. Talktalk have tested ...
Hi,Currently running router DG8041W an am encountering WiFi dropouts, mostly on the 2.5GHz band, but occasionally on the 5GHz too.Could the WiFi optimisation be disabled on my router please, as this seems to correspond to an automatic changing of cha...
I am currently on the fibre 65 plan and my Internet speed isn't very good from my router. I did an online test and it said my internet speed was good, but the speed to my devices is getting worse and worse, and cuts out frequently meaning I have to c...
Could I please have wifi optimisation turned off please as I recently got my firmware updated aswell as a new router and the problem is recurring.
I need to connect to www.raterhub.com on my pc for my work. If I try on the pc it just times out, if I connect using my phone through wifi it's the same, however, if I use my phones data it connects fine (I can not use my phone for work though).Have ...
I moved house last week and initially book my WiFi to be reconnected on the 13th, TalkTalk moved it to the 18th - which came and went with no signs of internet! no emails, no updates and my order progress just says the 18th still! Any help would be g...
Please can you disable Wifi Optimisation on our router please? It doesn't work very well (usually chooses the most crowded channel every night). Thank you.
As title suggests. The eero router they gave us only has one usable ethernet port. We would like to get a new one with more ports. How do we go about this? Talktalk aren't offering much help over the phone. Also where is the chat functionality to tal...
I'm on Fibre35 'guaranteed' to get min 21Mb/s download., actually getting 12.Ran the online diagnostics to no avail.Currently paying more than £30 a month for 12 Mb/s - why am I not getting what TT guarantee.I should add that I was getting around 20 ...
Some months ago I reported this issue. At that time I was on the 38Mb fast fiber plan. It was more prevalent at times of high use eg, when grandchildren visiting and gaming. It seemed to have been sorted, but on renewal of my contract and thinking th...
My daughters TV has been wirelessly connected to our router since she got it at Christmas but all of a sudden it has stopped connecting.I have tried a hard reset of the TV and all sorts but to know joy. A little investigation shows that the router ma...
Seriously annoyed by the continously ongoing faults after faults. DNS errors, update to HG635 router not applied not tht is every works right and no replacement ever sent tht actually works, wifi on router utterly abysmal unless stood infront of it, ...
Hi. I’d like to run Cat6 cable from my TalkTalk router in the house to a cabin in the garden. Is the best option to attach another router to the cabin end (I have an old one) and if so, how do I set it up?
Since Thursday I have had my router change the password to the factory one 4 times , it starts by the wifi or internet appearing not to work and then I can't connect and eventually it was telling me the password for wifi was wrong. I checked the rout...
I’m having some issues with my wifi connection, where when I try and set up the wifi for my smart tv, I input the correct password but it says it’s incorrect. Normally I’d think this is an issue with the tv. However, I have tried to set up my new sou...
Hi @KeithFrench , Can you please help me, I have an issue with port forwarding. I followed what you have put on your screenshot for another post related to port forwarding 44158. But I am getting the message as on the screen shots below. I do not kno...
I had TalkTalk broadband installed yesterday, and I was able to connect to wifi on my phone until 9PM when it just dropped. I have not been able to connect to the network since then, even though I can connect on my laptop. I'm having this problem on ...
Hi all, My WiFi hub stopped connected to devices yesterday and today I've spent the last 3 hours trying to fix it. I've done the usual turn off and on again. Unplug leave for a while and try again, rest button on the back of the hub, it won't recogni...
Hello,I work in a call centre. I have been asked to work from home but the system “FMB” we use to accept incoming calls does not work with TalkTalk. My IT service has looked at this and it is all set up correctly so it must be my Wi-fi provider. I ha...
HiCan I get the WiFi optimisation on my router turned off please? All our neighbours are bunched around the bottom few channels and I'd like to move us further up the band to get away from them, but every time I do, the auto optimisation moves the ch...
HelloForgive the intrusion, Talktalk recently sent me a new modem (I didnt request one), but checking the community I found this was part of a upgrade program them are doing, I didnt know what to do with it, and a few weeks later got a letter from Ta...
Despite only having a new one in December the power seems to have died to our Openreach modem meaning we have completely lost our broadband service again. Is there a way to connect without the Openreach modem until it can be fixed again?
HiI am now unable to connect any new devices to my wifi due to my password being lost. Router is a HG 533 and I discovered my daughter had thrown away the removable tab and peeled off the label on the router itself. How do I find or reset password, a...