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Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Please turn off Wi-Fi optimisation on my new Hub 2Thanks
Help! My broadband/fiber router has stopped working I have tried the help pages to no avail. The light was flashing Amber but after the 20 minute power down it is now steady Amber but still no Internet can anyone help me resolve this?
why is there a possibility i will be charged £50 for not returning my old router? i can dispose of the router myself by taking it to my local recycling centre. they have a section for such items.
About a year ago switched from broadband with talktalk to faster fibre 150 again from talktalk, came bundled with an eero 6 router, loved the interface but range was dreadful, worse than the broadband.Talktalks solution was to ditch the eero, connect...
Hi, I crashed into my router (SAGEMCOM-FAST5464) when I slipped over and ended up breaking the power cable. The connector bit that plugs into the back of the router has completely detached from the rest of the wire. I can still kind of use it but onl...
Can anyone confirm that the full fibre 65 with voip does not support the eero (white one) router and requires a different router
I am writing on behalf of my elderly parents who are both in their eighties with complex medical needs. They had talk talk UFO fitted on Wednesday 11/04/23. When we have tried to set up the eero it keeps showing NO WAN IP. To cut a long story short t...
On Wednesday 5 April i had Full Fibre 65 connected and from thereon i have have had low speeds of Download 3 mbps, and Upload of 17 mbps. Contractually it should be a minimum of Download 55 mbps, and Upload 20 mbps. I have telephoned TT on 6 occasion...
I’ve set up a guest network to isolate smart devices from my home computer. Since doing this, my regular SSID has stopped going out onto the internet. When connected to the guest network, the internet is working fine. When I connect my phone or iPad ...
Hi there, I’ve recently upgraded to Fibre65 from a legacy contract but have had no sign of a new router. I saw an early communication about an engineer appointment when I upgraded but haven’t seen or heard anything since. Am I right in expecting a ne...
I'm having to move from UFO. Currently, I can use both my phone extensions.However, I've been told that you can't use extensions on full fibre. You can only have a telephone connected to a box by the router.I'm very deaf and can;t get on with wireles...
HiHas anyone had experience of this modem ? Does it provide better sync speed than TT Wifi hub ? With this connected I'd have the option of a different router, possibly the Eros range as supplied by TT with full fibre Thanks
I was recently upgraded to full fibre, which has been working fine. Came home yesterday to find only three green lights (no service light) on the ONT and a steady orange light on the router. Now awaiting an engineer visit after reporting the problem ...
Hello I had Fibre 150 with Digital Voice installed today. While I am getting good speeds to the router, my landline phone (plugged into the digital voice adapter, which is plugged into the eero) isn't working at all - I cannot make or receive calls. ...
Hello, Please can someone help with my full fibre installation. The city fibre engineers came out today and connected my modem and EERO Pro 6 router however when attempting to connect I get the repeated response of there being no External IP address ...
How do I find network security Key for connecting to my network.
I have no broadband connection, I have run a line test and there is no problem with the line, I've gone through the other usual steps but still can't connect. This has happened several times and a new router normally solves the problem, please can yo...
Hi i have a tplink ax52 router and I still use it connected to the white open reach modem. Do I still need this modem? Could I connect the router to the network directly?
Hi My WiFi hub is connected to BT network at 66MB but my connected speed on from Lan port to W10 laptop is 53MB with only device connected (for testing) , is this usual ? Seems quite a loss in speed. Does anyone know latest version of firmware / hard...
hiall of a sudden i started having issues with my connection last night and when I look I had a lot of Intrusion security alerts, that keep coming up every 10 mins(ish) .(see below for first lot), also on the log was things like a IP spoofing 192.168...
I GOT A MERCUSYS AC1200, HALO H30 WHEN IS IN CONNECTED TO THE OPEN REACH WHITE MODEM FOR G.FAST IN ROUTER MODE, INSTEAD OF GETTING THE SPEED WHICH IS COMING TO MY HOME, 145/150MBS IT DROPS DOWN TO 95 MBS, AM I DOING SOMETHING WRONG IN THE SETTINGS? T...
Hey folks,Just had fibre 900 yesterday.Nice install from city fibre guys Trouble is the eero only has 1 spare Ethernet and we had 2 consoles and tv hardwired before.The PS5 is not working well on wireless with uploads in the 800 kbps region someti...
Hi I'm looking to replace my TT router with more advanced router. I was told that GFast used somehow a different protocol, unsure which one tho. Anyone had any success doing this?
I just want this to placed on Record, and for this to be reflected to my TT Account, This morning I have returned the OLD Router after a new one was sent to me via a request from an Open Reach Engineer last week.
I usually don't have much issues but recently over the last 2 weeks or so, my FAST 5364 Hub constantly seems to disconnect from the internet and having to reboot itself via the orange light, but also a couple of times i haven't had any Wi-Fi connecti...