Get tailored support with your TalkTalk account and bills.
Hello,I started a new contract and I'm still billed old amount (per the previous contract). I was explicitly told that the next (current) bill would be the new amount (less). How can I get this fixed?I would also like to know why I can't find any con...
For some time now, I've been unable to access the billing section of the website using Firefox on Windows 10.I have no problem using Chrome, but I use FF for everything else as Chrome is not a browser with which I feel comfortable.Is anyone having a ...
Basically I’m being charged for phone calls I do not make. Never use my landline.over months the same number and less than 24/20 seconds per call. Talktalk say I’m using phone.I am not. So what is happening.?every month call charges vary from £1.99/£...
I have an unlimited FREE call boost worth (£16) without warning I am now being charged £5.26 for this without any warning or notification. I have logged into my account and it shows that I have the FREE call boost still listed (I have it screenshot) ...
Just wondering why you have tried taking another payment today?
Cancelled my Package with TALKTALK months ago. Still being billed ?! Have tried to discuss further with them but phoning creates a loop without a human to speak to. Hoping a TALKTALK rep sees this so can sort it out. The cancelation was acknowledged ...
Hi, I have been with TalkTalk for many years, I never check my bills or online account as I've never had any problems and their broadband service is great. However, I am soon to be moving in with my fiancee and so logged in to look for information ab...
Hi, Could you please send me my last bill with TalkTalk? I have received an email but need the breakdown showing address. Unfortunately, MyAccount is no longer working since I've moved provider. Kr
Similar to a number of recents posts I have switched from TT, in my case to Vodafone using one touch switching. This went through successfully and all communications from Vodafone and Openreach indicate my new Vodafone service is up and running. On t...
I changed my bill date to the 18th jan, have had confirmation, but its been took today and left me in an unpaid overdraft
Every time I want to gain access to my Billing, it hangs. This happened today and the last time I paid a bill. So I can't view my billing details.Opening anything else or paying the bill opens OK.
I left TalkTalk on 29th Nov when my contract was up. I paid my Nov bill for 15th Nov - 14th Dec. Today I got a text saying I had a payment overdue. Logged in to see I got a Dec bill. In the breakdown, it had a -£20.56 credit for 30th Nov - 14th Dec b...
Why is my bills section always buffering when I log in to my account? Desktop computer. I cannot see my bills, as I just find endless buffering, though to be fair, very occasionally it has worked since I joined TalkTalk in June but most of the time I...
Hello, My service ended on the 9th Dec. When can I expect to have my final bill/refund. Additionally, I was told I'd be sent a return bag for my equipment but I'm yet to see this arrive. Please can I confirm this is still on the way as I'm moving hou...
I receive an email from 'yourbill@billing.talktalk.co.uk', click on 'View your bill' and log in but I only get a 'loading' icon. The same happens if I try to access my bill from my account. Why?
Hi I hope someone can help me. I raised the above complaint on 06/12/24 and so far I have not received any response despite the promise of a response within 72 hours. The complaint is as below: My father died on 10/08/24. I notified you of his death ...
I migrated away to Sky on 28th November, I expected my final bill would follow shortly but it hasn't done. My account also doesn't seem to show that my service has ended. A bill was apparently generated on 7th December but I can't access it, and my a...
Hi. I am nazia rafiq ** removed ** l have left you. I have paid all the rest over money already. But I have received an email about next payment due on 20/12/2025 £12. which is very frustrating email. can you explain please about these £12. i already...
Hello,I hope you are doing well. I was contacted on Trustpilot to reach out to you on here regarding an issue with my broadband service.I recently switched my broadband to Zzoomm Broadband using the new one-switch service. I was experiencing poor sig...
I can't afford to have paid twice and can't find any way of contacting you to discuss!!
Hello I know others are having the same problems but this is the only way to get a response from TT.I go on the website to get my bill click My Bills arrow and get the spinning wheel of nothing... and nothing else ever.This is not the first time. Don...
For 3 years TalkTalk. has been taking money out of my bank account.All this took place when l had long stays in hospital .TT gave me a free mobile and this is what l used before going into hospital to cancel TT.l canceled with an adviser,if l underst...
Can I get a reduction on my broadband bill with talktalk if I am claiming enhanced mobility pip? I see BT offer something. Regards Sam
Hi,Out of contract shortly on fibre 150, we've recently received a letter detailing the options and information around price rises We can stay out of contract and pay the cpi % increase each year, or a new contract and the fixed £3. I always thought ...
I have been overcharged by almost £100! Does anyone have any advice please, I cant even find an explanation when I downloaded by bill