I changed provider from TalkTalk on 24/4/25. I still have not received my final bill. Nor packaging to return the router box. I am now connected to an EE router. My next direct debit payment will be taken by talktalk on 16/5/25. All attempts via talk...
Although one of your advisers and I spent about an hour in 2024 trying absolutely everything, it was to no avail. I'm still unable to access bill statements on My Account. You can do it at your end but at mine it's just the eternally spinning loading...
Hi i joined talktalk full fibre on 30th april still not recived my first bill
HiI need to change bank DD details as the bank is now the old bank is now not in use so i need to give my new account detail for my DD Thank you. Richard muir
My account will not show my bill details
Hi, I have just received my recent bill and find there is a cost of a phone call at just over £21 for 2.5 hours.!!! We are aware of the 0208 number and did make a call at that time but it only lasted a few minutes. Please could you check for us how t...
I can't get the page to load to view my bills, complained about this and TT say they can't see what the problem is. Please, could someone contact me to help sort it out.
My april talk talk bill for £27 has arrived but I beleave because my router was not working for almost 2weeks we should be entitled a rebate dont you.
I'm on a fixed price plus contract but I've just received this month's bill and they have increased my price.I had an email a few months ago saying prices would be increasing but I was assured on here and live chat that as I was on a fixed contract m...
About a month ago I received an email from TalkTalk (see attachment) which stated that from 17th April 2025 the cost of my FTTC 65Mb would increase by 50p/month. A surprisingly reasonable 2.5% increase and TBH I was expecting it to be more like 15% i...
I have received an email notifying me of my next bill, which appears far higher than expected. However, when I go in to my account I can't access a breakdown of my bill. I have tried several times but all with no sucess. I just am unable to view my b...
Hi, Last month I was incorrectly billed £75 for an (open reach) engineer visit to restore a poor connection. I managed to stop the direct debit before payment and instead paid the standard monthly fee as a one off, leaving the £75 outstanding. At the...
I left talk talk on March 17th 2025 but have just received a bill (8th April-7th May)for another full month when in fact I will be due a refund. How can I get my final bill?
Hi I received a message about my bill not been paid ?? I have done on the 7/4/2025 kind regards Karl T Pennant
As it says in the title, I didn't get the bill until today, with the due date being yesterday. I trust Talktalk will take this into consideration when they go to slap an extra £15 on my next bill for late payment?
Like many other disabled people across the country I am very worried about the cuts to the welfare budget, if my disability benefits are going to be reduced I will be in a difficult situation where I will have to choose between eating that day or vis...
Hello, I'm new to TalkTalk, I just signed up for my online account today and noticed a couple of errors with regards to my name, I managed to resolve one of the issues via webchat but the other was to do with my direct debit, I've tried twice by webc...
Hello,My account still shows the old Broadband package even though the new go live date was 24th March and the engineer came and moved everything over.There seems to be a broadband boost added on which I did not ask for (I think this was added as our...
Hello I am aware that despite hearing issues meaning it is difficult for me to negotiate Renewal by telephone (via Loyalty and/or Retentions), help to do so is unavailable on the forum and never as good terms by live chat. However, I am hopeful, at l...
I only use broadband. No TV, no phone. And my internet speed is currently 156 mb. I pay £35.70 for Total due (including VAT) but it is the same price as a full fibre 500 or 525 mb package. Why am I paying the same price for a faster internet package ...
Three agents have previously promised a refund of £24 due to 3 previous charges of £8 for UK Calls Boost which I did not need or request. Last November my bill was reviewed and a new monthly charge of £27 only was agreed. Added to the bill however we...
Hi, Back in January this year, 2025, I had an email from TalkTalk saying that my bill will be increased to unless I opt for broadband only, removing my landline.I decided to opt for broadband only and notified them via the link provided.My recent bil...
I have now been charged twice for late payment although the bills have arrived after the payment date. We live in an area where we only get post once or twice per week. There seems no simple way to email an account manager and talk to them. I work ov...
Essentially I had a DD set up(around £24 for monthly bill) last payment taken in jan as per my banking app, I had another random amount set up as another DD (£9) which I cancelled via my banking app. I received emails saying that I’ve cancelled my DD...
My router was faulty. I contacted Talk Talk. After long chat on line they understood the problem and said they would send me a replacement. No charges were mentioned and now I have been charged £84.95 !!!I believe this is incorrect. How do I get this...